Thanks for pointing out those instructions. I wasn't entirely sure where that stuff was.
Unfortunately, it seems that there's no useful crash logs in /var/crash, and nothing is showing up online either. The best I can do is give you a short video of the symptoms, in hopes that something can help. https://photos.app.goo.gl/NuXQqPsxdK7z7zs68 -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to gnome-screenshot in Ubuntu. https://bugs.launchpad.net/bugs/1882556 Title: Sometimes taking a screenshot will crash gnome-shell Status in gnome-screenshot package in Ubuntu: Invalid Bug description: When taking a screenshot, sometimes my whole GNOME desktop will crash. It feels like about a quarter of the time. ProblemType: Bug DistroRelease: Ubuntu 20.04 Package: gnome-screenshot 3.36.0-1ubuntu1 ProcVersionSignature: Ubuntu 5.4.0-33.37-generic 5.4.34 Uname: Linux 5.4.0-33-generic x86_64 NonfreeKernelModules: zfs zunicode zavl icp zcommon znvpair ApportVersion: 2.20.11-0ubuntu27.2 Architecture: amd64 CasperMD5CheckResult: skip CurrentDesktop: ubuntu:GNOME Date: Mon Jun 8 11:30:15 2020 InstallationDate: Installed on 2020-05-05 (34 days ago) InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423) ProcEnviron: LANGUAGE=en_CA:en PATH=(custom, no user) XDG_RUNTIME_DIR=<set> LANG=en_CA.UTF-8 SHELL=/usr/bin/zsh SourcePackage: gnome-screenshot UpgradeStatus: No upgrade log present (probably fresh install) To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gnome-screenshot/+bug/1882556/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp