Thank you for taking the time to report this bug and helping to make
Ubuntu better. It sounds like some part of the system has crashed. To
help us find the cause of the crash please follow these steps:
1. Look in /var/crash for crash files and if found run:
ubuntu-bug YOURFILE.crash
Then tell us the ID of the newly-created bug.
2. If step 1 failed then look at https://errors.ubuntu.com/user/ID where
ID is the content of file /var/lib/whoopsie/whoopsie-id on the machine.
Do you find any links to recent problems on that page? If so then please
send the links to us.
3. If step 2 also failed then apply the workaround from bug 994921,
reboot, reproduce the crash, and retry step 1.
Please take care to avoid attaching .crash files to bugs as we are
unable to process them as file attachments. It would also be a security
risk for yourself.
** Changed in: gnome-screenshot (Ubuntu)
Importance: Undecided => Low
** Changed in: gnome-screenshot (Ubuntu)
Status: New => Invalid
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You received this bug notification because you are a member of Desktop
Packages, which is subscribed to gnome-screenshot in Ubuntu.
https://bugs.launchpad.net/bugs/1882556
Title:
Sometimes taking a screenshot will crash gnome-shell
Status in gnome-screenshot package in Ubuntu:
Invalid
Bug description:
When taking a screenshot, sometimes my whole GNOME desktop will crash.
It feels like about a quarter of the time.
ProblemType: Bug
DistroRelease: Ubuntu 20.04
Package: gnome-screenshot 3.36.0-1ubuntu1
ProcVersionSignature: Ubuntu 5.4.0-33.37-generic 5.4.34
Uname: Linux 5.4.0-33-generic x86_64
NonfreeKernelModules: zfs zunicode zavl icp zcommon znvpair
ApportVersion: 2.20.11-0ubuntu27.2
Architecture: amd64
CasperMD5CheckResult: skip
CurrentDesktop: ubuntu:GNOME
Date: Mon Jun 8 11:30:15 2020
InstallationDate: Installed on 2020-05-05 (34 days ago)
InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423)
ProcEnviron:
LANGUAGE=en_CA:en
PATH=(custom, no user)
XDG_RUNTIME_DIR=<set>
LANG=en_CA.UTF-8
SHELL=/usr/bin/zsh
SourcePackage: gnome-screenshot
UpgradeStatus: No upgrade log present (probably fresh install)
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