Hi, A beginner user with almost the same laptop here (SF314-57G, just an extra graphics card). I'm encountering the same bug with all ubuntu based distro's. The wierd thing is it will work just fine right after installation. The sound goes off right after the first update of the OS and a reboot. If I could contribute to get this fixed please let me know, Thanks!
-- You received this bug notification because you are a member of Desktop Packages, which is subscribed to alsa-driver in Ubuntu. https://bugs.launchpad.net/bugs/1856366 Title: PCI/internal sound card not detected on a Swift SF314-57 Status in sound-2.6 (alsa-kernel): New Status in alsa-driver package in Ubuntu: Confirmed Bug description: No sound card detected with kernel 5.5.0-050500rc1-generic 1. Description: Ubuntu 19.10 Release: 19.10 2. linux-image- unsigned-5.5.0-050500rc1-generic_5.5.0-050500rc1.201912081930_amd64.deb 3. have at least one soundcard 4. cat /proc/asound/cards reports: --- no soundcards --- ProblemType: Bug DistroRelease: Ubuntu 19.10 Package: alsa-base 1.0.25+dfsg-0ubuntu5 Uname: Linux 5.5.0-050500rc1-generic x86_64 NonfreeKernelModules: hda_intel ApportVersion: 2.20.11-0ubuntu8 Architecture: amd64 AudioDevicesInUse: Error: command ['fuser', '-v', '/dev/snd/seq', '/dev/snd/timer'] failed with exit code 1: CurrentDesktop: ubuntu:GNOME Date: Fri Dec 13 22:09:17 2019 InstallationDate: Installed on 2019-12-13 (0 days ago) InstallationMedia: Ubuntu 19.10 "Eoan Ermine" - Release amd64 (20191017) PackageArchitecture: all SourcePackage: alsa-driver Symptom: audio Title: PCI/internal sound card not detected UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 09/05/2019 dmi.bios.vendor: Insyde Corp. dmi.bios.version: V1.07 dmi.board.asset.tag: Type2 - Board Asset Tag dmi.board.name: Floris_IL dmi.board.vendor: IL dmi.board.version: V1.07 dmi.chassis.type: 10 dmi.chassis.vendor: Acer dmi.chassis.version: Chassis Version dmi.modalias: dmi:bvnInsydeCorp.:bvrV1.07:bd09/05/2019:svnAcer:pnSwiftSF314-57:pvrV1.07:rvnIL:rnFloris_IL:rvrV1.07:cvnAcer:ct10:cvrChassisVersion: dmi.product.family: Swift 3 dmi.product.name: Swift SF314-57 dmi.product.sku: 0000000000000000 dmi.product.version: V1.07 dmi.sys.vendor: Acer mtime.conffile..etc.modprobe.d.alsa-base.conf: 2019-12-13T20:34:57.551680 To manage notifications about this bug go to: https://bugs.launchpad.net/sound-2.6/+bug/1856366/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
