** Also affects: sound-2.6
Importance: Undecided
Status: New
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https://bugs.launchpad.net/bugs/1856366
Title:
PCI/internal sound card not detected on a Swift SF314-57
Status in sound-2.6 (alsa-kernel):
New
Status in alsa-driver package in Ubuntu:
Confirmed
Bug description:
No sound card detected with kernel 5.5.0-050500rc1-generic
1. Description: Ubuntu 19.10
Release: 19.10
2. linux-image-
unsigned-5.5.0-050500rc1-generic_5.5.0-050500rc1.201912081930_amd64.deb
3. have at least one soundcard
4. cat /proc/asound/cards reports:
--- no soundcards ---
ProblemType: Bug
DistroRelease: Ubuntu 19.10
Package: alsa-base 1.0.25+dfsg-0ubuntu5
Uname: Linux 5.5.0-050500rc1-generic x86_64
NonfreeKernelModules: hda_intel
ApportVersion: 2.20.11-0ubuntu8
Architecture: amd64
AudioDevicesInUse: Error: command ['fuser', '-v', '/dev/snd/seq',
'/dev/snd/timer'] failed with exit code 1:
CurrentDesktop: ubuntu:GNOME
Date: Fri Dec 13 22:09:17 2019
InstallationDate: Installed on 2019-12-13 (0 days ago)
InstallationMedia: Ubuntu 19.10 "Eoan Ermine" - Release amd64 (20191017)
PackageArchitecture: all
SourcePackage: alsa-driver
Symptom: audio
Title: PCI/internal sound card not detected
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 09/05/2019
dmi.bios.vendor: Insyde Corp.
dmi.bios.version: V1.07
dmi.board.asset.tag: Type2 - Board Asset Tag
dmi.board.name: Floris_IL
dmi.board.vendor: IL
dmi.board.version: V1.07
dmi.chassis.type: 10
dmi.chassis.vendor: Acer
dmi.chassis.version: Chassis Version
dmi.modalias:
dmi:bvnInsydeCorp.:bvrV1.07:bd09/05/2019:svnAcer:pnSwiftSF314-57:pvrV1.07:rvnIL:rnFloris_IL:rvrV1.07:cvnAcer:ct10:cvrChassisVersion:
dmi.product.family: Swift 3
dmi.product.name: Swift SF314-57
dmi.product.sku: 0000000000000000
dmi.product.version: V1.07
dmi.sys.vendor: Acer
mtime.conffile..etc.modprobe.d.alsa-base.conf: 2019-12-13T20:34:57.551680
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