Thank you for reporting this bug to Ubuntu. Ubuntu 19.04 (disco) reached end-of-life on January 23, 2020.
See this document for currently supported Ubuntu releases: https://wiki.ubuntu.com/Releases We appreciate that this bug may be old and you might not be interested in discussing it any more. But if you are then please upgrade to the latest Ubuntu version and re-test. If you then find the bug is still present in the newer Ubuntu version, please add a comment here telling us which new version it is in and change the bug status to Confirmed. ** Changed in: mutter (Ubuntu) Status: Incomplete => Won't Fix ** Changed in: gnome-shell (Ubuntu) Status: Incomplete => Won't Fix -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to gnome-shell in Ubuntu. https://bugs.launchpad.net/bugs/1853790 Title: Can't connect external monitor to laptop Status in gnome-shell package in Ubuntu: Won't Fix Status in mutter package in Ubuntu: Won't Fix Bug description: When i plug in the hdmi cable to the laptop, the monitor does not turn on. However when i am in windows, the monitor works just fine. ProblemType: Bug DistroRelease: Ubuntu 19.04 Package: mutter 3.32.2+git20190711-2ubuntu1~19.04.1 ProcVersionSignature: Ubuntu 5.0.0-36.39-generic 5.0.21 Uname: Linux 5.0.0-36-generic x86_64 NonfreeKernelModules: nvidia_modeset nvidia ApportVersion: 2.20.10-0ubuntu27.3 Architecture: amd64 CurrentDesktop: ubuntu:GNOME Date: Mon Nov 25 09:22:11 2019 InstallationDate: Installed on 2019-11-09 (15 days ago) InstallationMedia: Ubuntu 18.04.3 LTS "Bionic Beaver" - Release amd64 (20190805) SourcePackage: mutter UpgradeStatus: No upgrade log present (probably fresh install) To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gnome-shell/+bug/1853790/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : [email protected] Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp

