I have upgraded the system since the problem was detected, and it looks like the gnome-software is working fine.I will try to install some software to check if it is working well.
-- You received this bug notification because you are a member of Desktop Packages, which is subscribed to gnome-software in Ubuntu. https://bugs.launchpad.net/bugs/1811577 Title: gnome-software or ubuntu software does not load the software Status in gnome-software package in Ubuntu: New Bug description: When I open the gnome-software it loads infinitely, and nothing appears on the screen. ProblemType: Bug DistroRelease: Ubuntu 19.04 Package: gnome-software 3.30.6-2ubuntu1 ProcVersionSignature: Ubuntu 4.18.0-11.12-generic 4.18.12 Uname: Linux 4.18.0-11-generic x86_64 ApportVersion: 2.20.10-0ubuntu18 Architecture: amd64 CurrentDesktop: ubuntu:GNOME Date: Sun Jan 13 10:08:59 2019 InstallationDate: Installed on 2019-01-10 (2 days ago) InstallationMedia: Ubuntu 19.04 "Disco Dingo" - Alpha amd64 (20190110) InstalledPlugins: gnome-software-plugin-flatpak N/A gnome-software-plugin-snap 3.30.6-2ubuntu1 ProcEnviron: LANGUAGE=pt_BR:pt:en PATH=(custom, no user) XDG_RUNTIME_DIR=<set> LANG=pt_BR.UTF-8 SHELL=/bin/bash SourcePackage: gnome-software UpgradeStatus: No upgrade log present (probably fresh install) To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gnome-software/+bug/1811577/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : [email protected] Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp

