I have observed that in a fully up-to-date disco VM. gnome-software
would display a loading screen forever. After rebooting the VM, however,
it loaded instantly. Here is the relevant bits from journalctl from
today:
ene 14 07:27:50 discovm gnome-software[3787]: plugin appstream took 1,6 seconds
to do setup
ene 14 07:27:51 discovm gnome-software[3787]: enabled plugins:
desktop-categories, fwupd, os-release, packagekit, packagekit-local,
packagekit-offline, packagekit-proxy, packagekit-refine-repos,
packagekit-refresh, packagekit-upgrade, packagekit-url-to-app,
shell-extensions, ubuntuone, appstream, desktop-menu-path, hardcoded-blacklist,
hardcoded-featured, hardcoded-popular, modalias, odrs, packagekit-refine,
rewrite-resource, steam, packagekit-history, provenance, snap, systemd-updates,
generic-updates, provenance-license, icons, key-colors, key-colors-metadata
ene 14 07:27:51 discovm gnome-software[3787]: disabled plugins: dpkg, dummy,
repos, epiphany
ene 14 07:27:51 discovm dbus-daemon[555]: [system] Activating via systemd:
service name='org.freedesktop.fwupd' unit='fwupd.service' requested by ':1.697'
(uid=1000 pid=3787 comm="/usr/bin/gnome-software --gapplication-service "
label="unconfined")
ene 14 07:27:59 discovm gnome-software[3787]: failed to rescan: No valid root
node specified
ene 14 07:27:59 discovm gnome-software[3787]: failed to rescan: No valid root
node specified
ene 14 07:28:13 discovm gnome-software[3787]: ignoring non-installed app GsApp:
[0x7fa7240d8ea0]
ene 14 07:28:13 discovm gnome-software[3787]: ignoring non-installed app GsApp:
[0x7fa72410a950]
ene 14 07:28:13 discovm gnome-software[3787]: ignoring non-installed app GsApp:
[0x7fa7241142b0]
ene 14 07:29:45 discovm dbus-daemon[526]: [system] Activating via systemd:
service name='org.freedesktop.fwupd' unit='fwupd.service' requested by ':1.338'
(uid=1000 pid=1779 comm="gnome-software " label="unconfined")
ene 14 11:05:23 discovm gnome-software-service.desktop[2154]: Unable to acquire
bus name 'org.gnome.Software'
ene 14 11:05:38 discovm dbus-daemon[526]: [system] Activating via systemd:
service name='org.freedesktop.PackageKit' unit='packagekit.service' requested
by ':1.338' (uid=1000 pid=1779 comm="gnome-software " label="unconfined")
ene 14 11:09:35 discovm dbus-daemon[555]: [system] Activating via systemd:
service name='org.freedesktop.fwupd' unit='fwupd.service' requested by ':1.141'
(uid=1000 pid=1536 comm="gnome-software " label="unconfined")
ene 14 11:10:04 discovm gnome-software-service.desktop[1934]: Unable to acquire
bus name 'org.gnome.Software'
** Changed in: gnome-software (Ubuntu)
Status: Incomplete => Confirmed
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You received this bug notification because you are a member of Desktop
Packages, which is subscribed to gnome-software in Ubuntu.
https://bugs.launchpad.net/bugs/1811577
Title:
gnome-software or ubuntu software does not load the software
Status in gnome-software package in Ubuntu:
New
Bug description:
When I open the gnome-software it loads infinitely, and nothing
appears on the screen.
ProblemType: Bug
DistroRelease: Ubuntu 19.04
Package: gnome-software 3.30.6-2ubuntu1
ProcVersionSignature: Ubuntu 4.18.0-11.12-generic 4.18.12
Uname: Linux 4.18.0-11-generic x86_64
ApportVersion: 2.20.10-0ubuntu18
Architecture: amd64
CurrentDesktop: ubuntu:GNOME
Date: Sun Jan 13 10:08:59 2019
InstallationDate: Installed on 2019-01-10 (2 days ago)
InstallationMedia: Ubuntu 19.04 "Disco Dingo" - Alpha amd64 (20190110)
InstalledPlugins:
gnome-software-plugin-flatpak N/A
gnome-software-plugin-snap 3.30.6-2ubuntu1
ProcEnviron:
LANGUAGE=pt_BR:pt:en
PATH=(custom, no user)
XDG_RUNTIME_DIR=<set>
LANG=pt_BR.UTF-8
SHELL=/bin/bash
SourcePackage: gnome-software
UpgradeStatus: No upgrade log present (probably fresh install)
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https://bugs.launchpad.net/ubuntu/+source/gnome-software/+bug/1811577/+subscriptions
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