I suspect this is a themeing issue - they show as one star reviews in
Ubuntu desktop 18.04 LTS.

** Attachment added: "Screenshot from 2018-05-03 10-31-14.png"
   
https://bugs.launchpad.net/ubuntu/+source/gnome-software/+bug/1768603/+attachment/5132500/+files/Screenshot%20from%202018-05-03%2010-31-14.png

** Changed in: gnome-software (Ubuntu)
       Status: New => Incomplete

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https://bugs.launchpad.net/bugs/1768603

Title:
  All review score averages are 5 Stars - 1 Star reviews show as 5 Star

Status in gnome-software package in Ubuntu:
  Incomplete

Bug description:
  OS:  Ubuntu Studio 18.04 Bionic Beaver

  (Comes with:
  DE - XFCE4
  Version of application: 3.28.1-0ubuntu4)


  Looking in the Gnome Software application, all applications with any
  ratings show as 5-star.  One-star reviews show as 5-star in the
  reviews section.

  An easy example to demonstrate this issue is to look at the entry for
  WINE.

  5 Star Reviews (x24)
  4 Star Reviews (x9)
  3 Star Reviews (x5)
  2 Star Reviews (x11)
  1 Star Reviews (x45)

  Overall average - 5 Stars.

  Scrolling down to read individual reviews shows five stars for
  obviously negative reviews:

  (5 Star Rating)
  Title:  Doesn't work

  (5 Star Rating)
  Title:  Garbage

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