Thanks so much for your direction as assistance.. The I will inform you
that ever since ff 26. I have only had that issue once and that was the
first time I tried it after the update. Ever since that it appears to be
working fine. I tested today and worked fine.  I will test it more
thoroughly over the next couple of days. But this issue might already be
resolved.

But even if it is resolved I am going to keep you notes so that I can do my
bug submissions correctly.


On Sun, Jan 19, 2014 at 12:03 PM, Christopher M. Penalver <
[email protected]> wrote:

> LDZ, thank you for reporting this and helping make Ubuntu better. However,
> your crash report is missing. Please follow these instructions to have
> apport report a new bug about your crash that can be dealt with by the
> automatic retracer. First, execute at a terminal:
> cd /var/crash && sudo rm * ; sudo apt-get update && sudo apt-get -y
> upgrade && sudo apt-get -y install firefox-dbg && sudo service apport start
> force_start=1
>
> If you are running the Ubuntu Stable Release you might need to enable
> apport in /etc/default/apport and restart.
>
> Now reproduce the crash, then open your file manager, navigate to your
> /var/crash directory and open the crash report you wish to submit.
> If this fails you will have to open a terminal and file your report with
> 'ubuntu-bug /var/crash/_my_crash_report.crash' where _my_crash_report.crash
> is the crash you would like to report. If you get an error that you aren't
> allowed to access this report you will have to file it with 'sudo
> ubuntu-bug /var/crash/_my_crash_report.crash'. If you run the command
> against the crash report and a window pops up asking you to report this,
> but then never opens a new report, you would be affected by
> https://bugs.launchpad.net/ubuntu/+source/apport/+bug/994921 . In order
> to WORKAROUND this, one would need to open the following file via a command
> line:
> gksudo gedit /etc/apport/crashdb.conf
>
> and comment out the line:
> 'problem_types': ['Bug', 'Package'],
>
> by changing it to:
> # 'problem_types': ['Bug', 'Package'],
>
> Save, close, and try to file the crash report again via:
> ubuntu-bug /var/crash/_my_crash_report.crash
>
> Please follow https://wiki.ubuntu.com/MozillaTeam/Bugs when you file
> this crash report so the necessary information is provided.
>
> I'm closing this bug report since the process outlined above will
> automatically open a new bug report which can then dealt with more
> efficiently.
>
> Thank you for your understanding.
>
> Helpful bug reporting tips:
> https://wiki.ubuntu.com/ReportingBugs
>
> ** Attachment removed: "this is the crash file that I got"
>
> https://bugs.launchpad.net/ubuntu/+source/firefox/+bug/1253464/+attachment/3914384/+files/_usr_lib_firefox_firefox.1000.crash
>
> ** Changed in: firefox (Ubuntu)
>        Status: New => Invalid
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/1253464
>
> Title:
>   firefox crashed with SIGSEGV started in ff 24 and continues in ff 25
>
> To manage notifications about this bug go to:
>
> https://bugs.launchpad.net/ubuntu/+source/firefox/+bug/1253464/+subscriptions
>

-- 
You received this bug notification because you are a member of Desktop
Packages, which is subscribed to firefox in Ubuntu.
https://bugs.launchpad.net/bugs/1253464

Title:
  firefox crashed with SIGSEGV started in ff 24 and continues in ff 25

Status in “firefox” package in Ubuntu:
  Invalid

Bug description:
  Firefox not showing Submitted Crash Report ID#
  Problems with a specific website
  https://www.barclaycardus.com/ -- it is a financial site (credit card company)

  The issue happens after I logged into www.barclaycardus.com and try to
  access my account information.

  URI that this happens on is below.
  https://www.barclaycardus.com/servicing/accountSummaryOnLogin?__fsk=1362801362

  Description:  Ubuntu 12.04.3 LTS
  Release:      12.04

  firefox:
    Installed: 25.0.1+build1-0ubuntu0.12.04.1
    Candidate: 25.0.1+build1-0ubuntu0.12.04.1
    Version table:
   *** 25.0.1+build1-0ubuntu0.12.04.1 0
          500 http://us.archive.ubuntu.com/ubuntu/ precise-updates/main amd64 
Packages
          500 http://security.ubuntu.com/ubuntu/ precise-security/main amd64 
Packages
          100 /var/lib/dpkg/status
       11.0+build1-0ubuntu4 0
          500 http://us.archive.ubuntu.com/ubuntu/ precise/main amd64 Packages

  Problem:
  I am able to log in normally but once I try to check my account information 
firefox crashes and I must reopen firefox. Which will work but if I go back to 
that page (the page that firefox crashed before) firefox will crash again.  
Sometime, when firefox allows me to reopen my tabs from my previous session. I 
reopen the site and it doesn't crash but this doesn't always happen.

  What I am expecting to do is login and then be able to pay on my
  credit card.

  I am using Ubuntu 12.04 LTS on another machine that has firefox 23 and it is 
not having this problem. I tried this in safe more and still not working 
correctly.
  I tried using Web (Epiphany browser) and it is not having a problem.

  Something that might help but might not... When I ran Web (Epiphany
  browser) I opened it through a cli and when going to the site it
  outputed this error message (in the console) when I went to the page
  that is making firefox crash.

  https://www.barclaycardus.com/servicing/accountSummaryOnLogin?__fsk=572282605
  @3065: SyntaxError: Expected an identifier but found 'Nov' instead

  I added an image of what the page that firefox crashes on.

  I used apport so I believe that the most interesting/useful
  information should also be added but let me know if it is not.

  ProblemType: Bug
  DistroRelease: Ubuntu 12.04
  Package: firefox 25.0.1+build1-0ubuntu0.12.04.1
  ProcVersionSignature: Ubuntu 3.2.0-56.86-generic 3.2.51
  Uname: Linux 3.2.0-56-generic x86_64
  NonfreeKernelModules: nvidia
  AddonCompatCheckDisabled: False
  AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.24.
  ApportVersion: 2.0.1-0ubuntu17.6
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  lando      1663 F.... pulseaudio
  BuildID: 20131115110311
  CRDA: Error: command ['iw', 'reg', 'get'] failed with exit code 1: nl80211 
not found.
  Card0.Amixer.info:
   Card hw:0 'Intel'/'HDA Intel at 0xf9100000 irq 45'
     Mixer name : 'Realtek ALC888'
     Components : 'HDA:10ec0888,1458e601,00100001'
     Controls      : 48
     Simple ctrls  : 22
  Channel: Unavailable
  Date: Wed Nov 20 16:55:53 2013
  ForcedLayersAccel: False
  IfupdownConfig:
   auto lo
   iface lo inet loopback
  InstallationMedia: Ubuntu 12.04 LTS "Precise Pangolin" - Release amd64 
(20120425)
  IpRoute:
   default via 192.168.0.1 dev eth0  proto static
   169.254.0.0/16 dev eth0  scope link  metric 1000
   192.168.0.0/24 dev eth0  proto kernel  scope link  src 192.168.0.100  metric 
1
  IwConfig:
   lo        no wireless extensions.

   eth0      no wireless extensions.
  MarkForUpload: True
  PrefSources: prefs.js
  ProcEnviron:
   PATH=(custom, no user)
   LANG=en_US.UTF-8
   SHELL=/bin/bash
  Profiles: Profile0 (Default) - LastVersion=25.0.1/20131115110311 (In use)
  RelatedPackageVersions:
   rhythmbox-mozilla 2.96-0ubuntu4.2
   totem-mozilla     3.0.1-0ubuntu21.1
  RfKill:

  RunningIncompatibleAddons: False
  SourcePackage: firefox
  UpgradeStatus: No upgrade log present (probably fresh install)
  WifiSyslog:

  dmi.bios.date: 01/12/2007
  dmi.bios.vendor: Award Software International, Inc.
  dmi.bios.version: F10
  dmi.board.name: 965P-DS3
  dmi.board.vendor: Gigabyte Technology Co., Ltd.
  dmi.board.version: x.x
  dmi.chassis.type: 3
  dmi.chassis.vendor: Gigabyte Technology Co., Ltd.
  dmi.modalias: 
dmi:bvnAwardSoftwareInternational,Inc.:bvrF10:bd01/12/2007:svnGigabyteTechnologyCo.,Ltd.:pn965P-DS3:pvr:rvnGigabyteTechnologyCo.,Ltd.:rn965P-DS3:rvrx.x:cvnGigabyteTechnologyCo.,Ltd.:ct3:cvr:
  dmi.product.name: 965P-DS3
  dmi.sys.vendor: Gigabyte Technology Co., Ltd.

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