Hi, thanks for pointing out what to do.. There was gnome-shell related crash file under /var/crash/, and since usually I file error report after each crash there were .upload and .uploaded files as well.
Here are the file names: var/crash/_usr_bin_gnome-shell.1000.crash /var/crash/_usr_bin_gnome-shell.1000.upload /var/crash/_usr_bin_gnome-shell.1000.uploaded Then I ran the ubuntu-bug on the crash file, I got internal error message window, I selected "send error report" and clicked "Continue" (I'm not sure if the errors.ubuntu.com showing recent reports from my machine, because I didnt see the report I sent today (Jan 7, 2018) Then, I did the second thing you mentioned, here's the link to error reports from my machine at errors.ubuntu.com https://errors.ubuntu.com/oops/1262ee46-bb11-11e7-8683-fa163ef911dc But, I sent many crash reports about gnome-shell, I only saw one from Oct 27th, 2017. I also didn't see the report I just uploaded with "ubuntu-bug" today. Should I upload the recent crash report here, is it secure to do so? By the way, the crash file is 200 MB in size.. Thanks. -- You received this bug notification because you are a member of Ubuntu Desktop Bugs, which is subscribed to gnome-shell in Ubuntu. https://bugs.launchpad.net/bugs/1741245 Title: gnome-shell freezes and crashes upon usb drive insertion To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gnome-shell/+bug/1741245/+subscriptions -- desktop-bugs mailing list desktop-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/desktop-bugs