Please have a look in /var/crash for any unreported crash files. If you fine some for gnome-shell then please use the command:
ubuntu-bug /var/crash/YOURFILE.crash to securely upload the crash. Regardless of whether you can find any recent crash files, please then run this command in a shell on the affected machine: xdg-open "https://errors.ubuntu.com/user/"`sudo cat /var/lib/whoopsie /whoopsie-id` or as two lines both ending in backticks: xdg-open "https://errors.ubuntu.com/user/"` sudo cat /var/lib/whoopsie/whoopsie-id` That will then open a web page showing you your system's crash history. If you find any links to gnome-shell crashes on that page then please tell us what those are here. ** Changed in: gnome-shell (Ubuntu) Status: New => Incomplete -- You received this bug notification because you are a member of Ubuntu Desktop Bugs, which is subscribed to gnome-shell in Ubuntu. https://bugs.launchpad.net/bugs/1741245 Title: gnome-shell freezes and crashes upon usb drive insertion To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gnome-shell/+bug/1741245/+subscriptions -- desktop-bugs mailing list desktop-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/desktop-bugs
