The aim of the paper cuts project is to improve the usability of the
Ubuntu desktop. What this debate reflects is that there are many ways to
solve this problem; what the design team aims to do is resolve these
discussions by conducting research with a broader audience.

In order to use something a person does not need to have an accurate
picture of how it works, they need to be able to predict the effect a
particular action will have. Mental models don't need to be correct to
be useful.

I recommend Compress because all the participants could predict what
that might do and why they might use it and terms like Archive and Zip
were less clear to people. To quote one participant: "I know what a zip
is on my jacket?"

Based on research, the solution from the design team is:
* In the context menu rename "Create Archive" to "Compress..."
* The subsequent dialog box should be re-titled to read: "Create compressed 
file"
* The input box on the dialog box should be re-labelled from 'Archive' to 
'Filename'

What I would really like to do is heal 100 paper cuts for Karmic - let's
try this now and, if usability testing shows this is not the optimum
solution we can improve it in Karmic +1.

-- 
"Archive Manager" doesn't mean anything if you don't know what an "archive" is
https://bugs.launchpad.net/bugs/15495
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