RE: [Declude.JunkMail] Declude Hardware Issue

[Goran Jovanovic]

While my Declude continued to work as a Pro version what I did find is that my DNS test were failing during the hardware issue. During the problem period I saw:   12/26/2005 14:10:13.947 q3f72000100cac64e.smd Test 2-AHBL-RELAYS-ALL didn't get a response. 12/26/2005 14:10:13.947 q3f72000100cac64e.smd Test 22-AHBL-EXEMPT-DYNA didn't get a response.   Then after the hardware problem was resolved (and without me doing anything) I got   12/26/2005 16:39:47.064 q63031dff006cd044.smd Test #2 [AHBL-RELAYS-ALL] is same as Test #2 [AHBL-RELAYS-ALL=127.0.0.2]. Answer=admins.sosdg.org.? 12/26/2005 16:39:47.064 q63031dff006cd044.smd Test #2 [AHBL-RELAYS-ALL] is same as Test #4 [AHBL-PROXY-ALL=127.0.0.3]. Answer=admins.sosdg.org.? 12/26/2005 16:39:47.064 q63031dff006cd044.smd Test #2 [AHBL-RELAYS-ALL] is same as Test #6 [AHBL-SOURCES-ALL=127.0.0.4]. Answer=admins.sosdg.org.?   It was not just one message that the DNS tests failed on but all of them that I monitored.   Now my over WEIGHT30 is back in the more appropriate rage of   WEIGHT30....................117.......74.05%   And not what it was for the most of the day   WEIGHT30.......................1,724.......25.87%                ç=== Way too low.   I would like to know why the Declude hardware communications problem broke my DNS tests?   Not sure if this info helps or not but it is what happened with my installation (3.0.5.22 junkmail and virus)   Goran Jovanovic Omega Network Solutions From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of David Franco-Rocha Sent: Monday, December 26, 2005 4:01 PM To: Declude.JunkMail@declude.com Cc: Declude.Virus@declude.com Subject: [Declude.JunkMail] Declude Hardware Issue   Please note that the hardware issue preventing communication with Declude has been resolved. Key authentication has resumed as normal.   There appear to be some misconceptions on the lists regarding the key authentication system. In the event that your key cannot be authenticated (either due to communication failure or because the key was never issued):   A) Your software will continue to function   B) Your software is NEVER downgraded for any reason, either automatically or otherwise   We have had a few reports from customers who have licensed versions of Pro, saying that they are receiving messages in their log files that they do not have the Pro version. We will identify the source of that issue tomorrow when the office reopens and will resolve it. It does not have any relation to the key authentication mechanism with the server, since the actual authentication with IMail versions of Declude continues to be via the old codes entered into the configuration files.   David Franco-Rocha Declude Technical / Engineering