Chuck,
I figured as much considering the request. If it counts for anything,
unless your X-Mailer header is malformed, then it is the fault of the
automation software.
I was also wondering however what E-mail client was inserting this
header, and what it looks like if you have an example. There might for
instance be some hacks for Outlook that can change this behavior, or
maybe use Web mail or something like that for sending this one type of
E-mail.
Matt
Chuck Cahill wrote:
The destination client is a Financial Organization who handles our
electronic billing. They are complaining that the X-Mailer: header is
causing a routing issue with their automation software and want us to
remove it.
Since they have the perception of control, they submit our billing and
we end up revenue, my boss (non technical type) responds favorably to
their demands and it all rolls down hill.
Chuck Cahill
YFCS, Inc
At 11:19 AM 8/3/2005 -0400, you wrote:
Declude nor IMail has this capability out of the box.
I'm not sure if Declude locks the D*.SMD file, but if it doesn't, you
could write some VBScript and call it as an external test from within
Declude and have it rewrite the D*.SMD file when it finds the header
that you want to remove. There are of course caveats with this
approach. For instance you can't whitelist such E-mail using
WHITELIST AUTH or WHITELIST IP in the global.cfg, and it is generally
very useful to do so. You could whitelist by IP in an ipfile type
filter in Declude Standard, and/or a regular filter in Declude Pro,
and these filters are run after the external tests so that would
allow it to function and to whitelist internal traffic. If your
users don't always come from your own IP space, then that severely
limits your options here.
If Declude is locking that file, then you have to run another program
after Declude runs that will do this, but that is a can of worms as
it can create issues with reliably handling E-mail (Declude has it's
own queue that handles high volume conditions better than IMail does
on it's own). It would almost make more sense to add another box
dedicated to just this task if that was the case.
Headers are not meant to be edited once created. It would probably
be a better approach to see if you couldn't change the behavior of
the E-mail client first, or switch E-mail clients if it is doing
something that you don't like. Maybe if you also explain what
specific piece of data it is that you need to remove, and what client
is creating it, someone here might have some ideas.
Matt
Chuck Cahill wrote:
I've hit the research trail all morning and I'm unable to either
find the correct phrase, the process is obscure or my morning Coffee
hasn't reached my brain probably the later.
We have an issue where the email client is attaching a X-Header we
want to remove. While I view this as a minor issue, the destination
client thinks otherwise. I'm in a position where the Boss say's make
it happen and I'm stuck in the middle trying to explain and find
out why X-Mailer: is creating a problem.
Is there a way to strip out a specific X-Header using Declude or
Imail rules?
Thanks
Chuck Cahill
YFCS, Inc
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