The destination client is a Financial Organization who handles our electronic billing. They are complaining that the X-Mailer: header is causing a routing issue with their automation software and want us to remove it.

Since they have the perception of control, they submit our billing and we end up revenue, my boss (non technical type) responds favorably to their demands and it all rolls down hill.

Chuck Cahill
YFCS, Inc

At 11:19 AM 8/3/2005 -0400, you wrote:
Declude nor IMail has this capability out of the box.

I'm not sure if Declude locks the D*.SMD file, but if it doesn't, you could write some VBScript and call it as an external test from within Declude and have it rewrite the D*.SMD file when it finds the header that you want to remove. There are of course caveats with this approach. For instance you can't whitelist such E-mail using WHITELIST AUTH or WHITELIST IP in the global.cfg, and it is generally very useful to do so. You could whitelist by IP in an ipfile type filter in Declude Standard, and/or a regular filter in Declude Pro, and these filters are run after the external tests so that would allow it to function and to whitelist internal traffic. If your users don't always come from your own IP space, then that severely limits your options here.

If Declude is locking that file, then you have to run another program after Declude runs that will do this, but that is a can of worms as it can create issues with reliably handling E-mail (Declude has it's own queue that handles high volume conditions better than IMail does on it's own). It would almost make more sense to add another box dedicated to just this task if that was the case.

Headers are not meant to be edited once created. It would probably be a better approach to see if you couldn't change the behavior of the E-mail client first, or switch E-mail clients if it is doing something that you don't like. Maybe if you also explain what specific piece of data it is that you need to remove, and what client is creating it, someone here might have some ideas.

Matt




Chuck Cahill wrote:

I've hit the research trail all morning and I'm unable to either find the correct phrase, the process is obscure or my morning Coffee hasn't reached my brain probably the later.

We have an issue where the email client is attaching a X-Header we want to remove. While I view this as a minor issue, the destination client thinks otherwise. I'm in a position where the Boss say's make it happen and I'm stuck in the middle trying to explain and find out why X-Mailer: is creating a problem.

Is there a way to strip out a specific X-Header using Declude or Imail rules?

Thanks
Chuck Cahill
YFCS, Inc


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