I have checked the log and found out the reason the message was whitelisted. Here is the scenario...
A Spammer sends e-mail to multiple customers of ours. One of these customers does not want anything to be filtered from his e-mail so we added WHITELISTTO [EMAIL PROTECTED] My question is if one of our customers is whitelisted, is everyone receiving this message going to be receiving the whitelisted message? If so, is there a way to whitelist only that one customer and not the other messages that are going to other users? Isaias Hernandez Internet Tech Support 979-775-6239 [EMAIL PROTECTED] -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of R. Scott Perry Sent: Wednesday, February 18, 2004 11:41 AM To: [EMAIL PROTECTED] Subject: Re: [Declude.JunkMail] Whitelisting and SPAM >I received a message from a customer that was receiving SPAM. For some >reason, this message was whitelisted but we do not have any of theses >domains or IP addresses whitelisted. Am I missing something from this >message header or can someone add the whitelist line to the message >header. Have you checked the Declude JunkMail log file? It should say why the E-mail was whitelisted. Do you have "mail.com" whitelisted? That would cause the E-mail to be whitelisted. -Scott --- Declude JunkMail: The advanced anti-spam solution for IMail mailservers since 2000. Declude Virus: Catches known viruses and is the leader in mailserver vulnerability detection. Find out what you've been missing: Ask for a free 30-day evaluation. --- [This E-mail was scanned for viruses by Declude Virus (http://www.declude.com)] --- This E-mail came from the Declude.JunkMail mailing list. To unsubscribe, just send an E-mail to [EMAIL PROTECTED], and type "unsubscribe Declude.JunkMail". The archives can be found at http://www.mail-archive.com. --- [This E-mail was scanned for viruses by Declude Virus] --- [This E-mail was scanned for viruses by Declude Virus] --- [This E-mail was scanned for viruses by Declude Virus (http://www.declude.com)] --- This E-mail came from the Declude.JunkMail mailing list. To unsubscribe, just send an E-mail to [EMAIL PROTECTED], and type "unsubscribe Declude.JunkMail". The archives can be found at http://www.mail-archive.com.
