I received a message from a customer that was receiving SPAM.  For some
reason, this message was whitelisted but we do not have any of theses
domains or IP addresses whitelisted.  Am I missing something from this
message header or can someone add the whitelist line to the message
header.

Have you checked the Declude JunkMail log file? It should say why the E-mail was whitelisted. Do you have "mail.com" whitelisted? That would cause the E-mail to be whitelisted.




-Scott
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Declude JunkMail: The advanced anti-spam solution for IMail mailservers since 2000.
Declude Virus: Catches known viruses and is the leader in mailserver vulnerability detection.
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