The problem is I have an executive user who does not understand the flagging
at all.  They panic when they see any indication that the mail has been
scanned and are afraid that important mail is going to be deleted.  (I
upgraded to the pro version to try and solve this problem by enabling user
level controls.)

If [EMAIL PROTECTED] has all Actions set to "WARN", but the global setting
is "HEADER"  will they see the Header text?  If so, is there any solution
other than passing the spam on with WHITELIST TO [EMAIL PROTECTED]

Royce

-----Original Message-----
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] Behalf Of R. Scott Perry
Sent: Thursday, October 02, 2003 12:17 PM
To: [EMAIL PROTECTED]
Subject: Re: [Declude.JunkMail] What Happens with Multiple "To"
addresses.



>What rules apply if an email is sent to several users only one of which
>has custom settings?

Declude JunkMail will combine the settings the best that it can, erring on
the side of assuming the E-mail is spam.  The idea is that if someone sends
legitimate mail to multiple recipients and one doesn't want it, it's up to
the sender to take care of the problem (they can just send one at a time,
for example).

>For example: An email is sent to
><mailto:[EMAIL PROTECTED]>[EMAIL PROTECTED],
><mailto:[EMAIL PROTECTED]>[EMAIL PROTECTED] and
><mailto:[EMAIL PROTECTED]>[EMAIL PROTECTED]
>The following files exist:
>c:\Imail\Declude\$default$.junkmail
>c:\Imail\Declude\example.com\$default$.junkmail (Which is identical to the
>global file c:\Imail\Declude\$default$.junkmail.)
>c:\Imail\Declude\example.com\user2.junkmail
>
>I want <mailto:[EMAIL PROTECTED]>[EMAIL PROTECTED] to get the
>email.  Everyone else should not get it.
>
>I tried  WHITELIST TO <mailto:[EMAIL PROTECTED]>[EMAIL PROTECTED] in
>global.cfg.  That also passed the spam on to everyone else who is listed
>in the TO: address.

That's correct.  The WHITELIST action will make sure that the E-mail is
received.  If you have a sender that is sending mail that some of your
customers want and others do not, they have a serious problem.  The best
thing to do is get the people who do not want the E-mail to unsubscribe.

                                                    -Scott
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