Greetings! The correspondence below concerns my crashes when trying to use the Debian site's link to the development tools of the package. More precisely, it concerns the loss of the speech output from my screen reader, JAWS, which I use because of my blindness. (When that's gone, I can't tell what else may go wrong.) I hope that Jim Ellsworth's suggestion below will be fruitful, and will be grateful for whatever you can do to help with this.
Al Sten-Clanton -----Original Message----- From: Freedom Scientific Software Support [mailto:[EMAIL PROTECTED] Sent: Friday, January 03, 2003 1:49 PM To: [EMAIL PROTECTED] Subject: FW: Inquiry 1-75335 Problem GETTING ACC ESS TO PACKAGE DEVELOPMEN T TOOL LIST Hello Al, Thank you very much for contacting Freedom Scientific Support. Perhaps you can contact the site owner and have them contact us by writing to [EMAIL PROTECTED] Maybe if we work together we can get to the bottom of this. It is definitely something on the site since at one time it worked and now it doesn't. Nothing has changed within JAWS. Regards, Jim Ellsworth Senior Lead Technical Support Specialist Freedom Scientific Blind/Low Vision Group -- Henter-Joyce, Blazie, and Arkenstone Phone support: 727 803 8600, option #2 E-mail Support: [EMAIL PROTECTED] Visit our website at: http://www.freedomscientific.com -----Original Message----- From: STEN-CLANTON, ALBERT E [mailto:[EMAIL PROTECTED] Sent: Thursday, January 02, 2003 4:38 PM To: 'Freedom Scientific Software Support' Cc: '[EMAIL PROTECTED]' Subject: RE: Inquiry 1-75335 Problem GETTING ACC ESS TO PACKAGE DEVELOPMEN T TOOL LIST Jim, thanks for getting back to me. My first contact was with the site, as you'll see from the message I'll append. I thought that you'd received the copy of it I'd sent to Freedom Scientific, minus my reply to it. It suggested that I contact Freedom Scientific, which now suggests that I contact the Web site. I hope somebody can break this circle. I don't know whether the appended message indicates a track worth following, but I hope there's at least one other possibility if this track is wrong. Thank you for anything else you may be able to propose. Al -----Original Message----- From: Freedom Scientific Software Support [mailto:[EMAIL PROTECTED] Sent: Thursday, January 02, 2003 3:57 PM To: [EMAIL PROTECTED] Subject: Inquiry 1-75335 Problem GETTING ACC ESS TO PACKAGE DEVELOPMENT TOOL LIST Hello Al, Thank you very much for contacting Freedom Scientific Support. Since JAWS had been working on the web site you mentioned up until a short time ago something must have changed on the page. You may want to contact the web site developer to see if it can be resolved as we doubt there is much we can do from here as far as JAWS is concerned. Regards, Jim Ellsworth Senior Lead Technical Support Specialist Freedom Scientific Blind/Low Vision Group -- Henter-Joyce, Blazie, and Arkenstone Phone support: 727 803 8600, option #2 E-mail Support: [EMAIL PROTECTED] Visit our website at: http://www.freedomscientific.com -----Original Message----- From: STEN-CLANTON, ALBERT E Sent: Monday, December 16, 2002 1:04 PM To: 'Jan V' Subject: RE: PROBLEM GETTING ACCESS TO PACKAGE DEVELOPMENT TOOL LIST Thanks! I sure didn't expect to hear back from somebody who actually uses JAWS! I'll forward your message to the tech support folks. Al -----Original Message----- From: Jan V [mailto:[EMAIL PROTECTED] Sent: Monday, December 16, 2002 12:46 PM To: STEN-CLANTON, ALBERT E; debian-www@lists.debian.org Subject: Re: PROBLEM GETTING ACCESS TO PACKAGE DEVELOPMENT TOOL LIST ----- Original Message ----- From: "STEN-CLANTON, ALBERT E" <[EMAIL PROTECTED]> To: <debian-www@lists.debian.org> Sent: Monday, December 16, 2002 4:58 PM Subject: PROBLEM GETTING ACCESS TO PACKAGE DEVELOPMENT TOOL LIST > Greetings! > I'm a blind person. I presently use Windows 2000, with JAWS (produced by a > company called Freedom Scientific), as my "screen reader" to give me in > speech output what's on the screen. My love of Windows and the variable > access to the programs that run under it is such that I intend to get a > Linux box. My present notion is to use Debian. Excellent choice. > > I have had no trouble checking out your site until late last week. From > WWW.DEBIAN.ORG, I followed the Packages link, then the link for viewing > stable packages. When I tried then to follow the link for the development > tools that come in what I presume to be the latest package, my speech died. > This happened four times, and I think only once was I able to avoid a cold > reboot. (The speech didn't just die there, but wiped out wholesale.) > [snip problems accessing http://packages.debian.org/stable/devel/ with Jaws] This page is 100% valid HTML 4.0 Transitional so I believe the problem with this page is its size, it's over 150 kilobytes. On my pc Jaws isn't responsive either when opening that URL, but after I tried editing the page locally to make it (a lot) smaller, Jaws ran just fine. So my guess is that Jaws can't handle pages of this magnitude. Maybe you could contact the technical support for Jaws and inform them on this bug.
