On 1/28/25 20:12, Maureen Thomas wrote:
On 1/28/25 9:58 PM, David Christensen wrote:
On 1/26/25 17:11, Maureen Thomas wrote:
I am using an updated Debian 12 with Thurderbird and Firefox.
Since the updated firefox I can not use it as it freezes my
computer to the point that I have to hold the off button on the
computer for about 10 seconds before it turns off.

What is the make and model of the computer? Processor? Memory module(s)? Disk drives? How are the disk drives connected? What
is contained on the disk drives?

Do you have a recent image of the disk drive containing Debian?

Do you have current backups? If so, what is backed up? If not, please backup now.

Its a HP Desktop M01-F3XXX with AMD Ryzen 5 5600G Radeon Graphics, Realtec Audio 6.0.9400.1, 237 GB Drive, 8GB Ram . That harddrive
holds Debian installed only. I have a 2 TB hard drive for my back
up.  So all of my files are backed up daily. I do not have an image
of the HD contained in the HP.


I will assume the "237 GB Drive" is a "256 GB" NVMe PCIe SSD, per:

https://www.amazon.com/HP-M01-F3006-Desktop-Bluetooth-Windows/dp/B0BY33VMN8


I see two choices:

1. "Find the needle in the haystack and remove it". I have found this solution requires an unknown amount of knowledge (that I typically do not have), an unknown amount of effort, and an unknown amount of time. It produces a result of unknown reliability. Per the information technology "15 minute rule", I might attempt this; and move on if I do not succeed quickly.

2. Backup the data and configuration settings, wipe, reinstall, and restore. This solution requires a known amount of knowledge (that I already have), a known amount of effort, and a known amount of time. It produces a known good result, but requires that I backup regularly (or know how to recover the needed files from the problem disk). In the past, I did this more times than I can count.

2b. Backup the data and configuration settings, restore the last known good image, update, and restore the data and configuration settings. This is an accelerated version of #2, with the additional requirement that I take images regularly. This is what I do.


It would be wise to duplicate the 2 TB backup drive onto another 2 TB drive, and store the duplicate off-site. Going forward, duplicate periodically or rotate on-site and off-site disks. I make two duplicates of my backups, and rotate the duplicates.


David

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