On 2020-12-29 at 05:11, Anssi Saari wrote: > The Wanderer <wande...@fastmail.fm> writes:
>>> 7-RMA the 5700. >> >> I'd be extremely hesitant to do that unless I know it's the >> problem. Also, although I just unboxed this within the past week, I >> ordered it more than a month ago; it's entirely possible they might >> not accept it back now. > > Well, it does have warranty, no? I'm honestly not sure about that, but it's certainly plausible. > I'd say "I can get into BIOS all right but if I try to install > Windows 10 I just get a black screen. Everything works fine with my > old video card." Of course you'd want to test with Windows first but > to me that's a sufficient diagnosis from a consumer. That'll require waiting till I've been back to my workplace and am home with enough leisure time to do the shutdown-and-swap again; at minimum, that'll be weekend after next. Unless someone else in the household happens to have Win10 install media sitting around, which given that the number of tech-savvy people in the household who run Windows is a grand total of 1 is not terribly likely. > After all, at > https://www.amd.com/en/support/graphics/amd-radeon-5700-series/amd-radeon-rx-5700-series/amd-radeon-rx-5700-xt#amd_support_product_spec > AMD only lists sufficient power as a requirement. PCI express > versions are compatible with adjacent versions and I think you have > PCI express 3.0 on your motherboard & CPU. I believe I do, yes. > Still, I wouldn't mention Grub, Linux or the age of your hardware in > a warranty claim. Of course, if you get a replacement and the new > card doesn't work in your system either then it's more likely to be > an incompatibility problem. This may be worth pursuing, indeed, once I've been able to test the Win10 side of things just for the extra confirmation. I'd be a bit concerned that if it *did* turn out to be an incompatibility after trying this, the fact that I hadn't mentioned the age of the motherboard (and other hardware, ref. the PSU state conversation elsethread) might be a point against me in their willingness to continue trying to help and get things working. -- The Wanderer The reasonable man adapts himself to the world; the unreasonable one persists in trying to adapt the world to himself. Therefore all progress depends on the unreasonable man. -- George Bernard Shaw
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