On Fri 04 Jan 2019 at 13:28:17 +0000, Andrew Wood wrote: > On 04/01/2019 00:31, deloptes wrote: > > > Don't have it but quick google told me this could be related to you > > > > https://bugs.launchpad.net/ubuntu/+source/sane-backends/+bug/1080787 > > > > there is patch down there for 5370 - could be they have same usb ids > > > > regards > > > Thanks, yes that does look like its the same issue. Running through the > steps discussed there is giving exactly the same results and it mentions > both 5300 & 5370. There is a patch there for Ubuntu from 2014, has it never > been back ported to Debian? Surely Im not the only Debian user with one of > these scanners? :)
One of the steps is 'lsusb'; does your scanner show. Another step is to use 'sane-find-scanner'; is the device detected? Please post the outputs of 'ls -l /dev/sg*' and 'ls -l /dev/bus/usb/*/*'. Both done as a user. -- Brian.