On 05/29/2015 02:31 AM, Petter Adsen wrote:
On Thu, 28 May 2015 09:21:05 -0400
Frank <debianl...@videotron.ca> wrote:
On 05/28/2015 02:44 AM, Emil Payne wrote:
On 05/27/2015 10:16 PM, Charlie wrote:
On Wed, 27 May 2015 21:06:10 -0400 Frank sent:
When I went into Thunderbird at mid-day one of my accounts with my
ISP Videotron.ca registered a logon failure..despite the fact
nothing had changed.
I have no answer. However, with my ISP I periodically have the same
problem. I attempt to log on with claws-mail, without changing
anything, no update, no upgrade to the system. No tinkering,
nothing at all and of the two accounts one gives me this error
message:
Charlie
That's odd. I have 6 gmail and 8 yahoo accounts. Yesterday all six
gmail accounts wanted the passwords reentered. I have thunderbird
set to remember passwords. At first I couldn't even get anything to
enter into the password box, although the checkbox and buttons
worked fine. I restarted my computer and it immediately stopped,
saying no keyboard found, even though pushing F1 continued booting
and ENTER worked at the grub menu. Once booted in I restarted
thunderbird and re-entered the passwords as saved. Everything works
fine now. At the time I had put it down to intermittent power
outages due to t-storms, but now I wonder.
Emil
The logon failure doesn't bother me as much as what the security
department at my ISP is claiming....that my system and that account
have been compromised. I can't see how...but that's what they claim.
The weird thing is if, while I am on the phone with them they change
the password for that account, and I enter it into Thunderbird, the
account works fine...until I close Thunderbird and re-open it. Then
no password will be accepted by Thunderbird and we are back at square
one. I'm guessing their system catches the IMAP logon and blocks it,
because as we know my system is infested with malware and viruses.
It's all very frustrating.
I don't quite see why they have any reason to believe your system is
compromised, unless there is something they aren't telling you (and
that would be irresponsible of them, IMHO).
Well Videotron is not known for their customer service :)
Have you tried with another MUA to see if you get the same behaviour?
And/or tried booting from a live disk and run Thunderbird from that?
This could help determine if the problem is with Thunderbird itself,
your configuration, or somewhere else.
No, because I was told the logon was blocked by their system...it's a
combination of an 8 letter customer identifier and password and I guess
as soon as that pops up...I'm outta luck.
Frank
Petter
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