On Friday 19 September 2003 01:25, Paul Mackinney wrote: > My domain name registrar, Names4Ever.com, burned me be invoicing me at a > stale email address, failing to contact me by phone or postal service, > and canceling my domain name when I didn't renew. Now they tell me that > to reinstate it I have to pay $150 that goes to ICANN/Network Solutions > in order to remove it from "redemption" status. To add insult to injury, > they made me send a check--they wouldn't accept a credit card because > too many of their customers have been doing charge-backs on the $150 > fee. > > So I'm out $150 and all of my inbound email is bouncing until my domain > name comes back on line. I'm totally PO'd, but as I understand it, my > only other option is to wait a month or so until ICANN takes it out of > "redemption" status and hope no one else snags my domain name. I can't > afford to to this, I'm out of work and may already have lost job offers.
I am marveling at the $150 for a domain name. I pay less than $10 each for mine. If the fee is a result of the domain name expiring and this is a "special" reinstatement fee, then it seems usary to me. However, they may be well within their rights to act like complete jerks. > > My questions are: > > 1. Do I have any recourse agains Names4Ever, other than writing them > nasty letters? They're based in San Diego, CA, also known as APlus.Net. If so it would probably cost you more than it was worth to pursue. > > 2. Once my domain is registered again, can it be transfered to a > different registrar without a loss of service. Recommendations? I'd like > to go with a business that thinks you should make a second attempt to > contact someone if an email bounces. Yes. I've done exactly this. It takes a week or two to churn through the system. The change occured without _noticeable_ loss of service. I was responsible for ensuring the new resgistrar's records pointed to my web host's servers. I use a budget registrar from whom I expect no courtesy or special treatment. I mark the anniversaries of my domains in a paper calender (I've broken two Palm Pilots - I'm done with those gadgets). > Chaulk it up to training. Training is not free (as in beer). And you shared it. Hope you find work soon. It sucks being between jobs involuntarily. I know. -- Mike Mueller 324881 (08/20/2003) Make clockwise circles with your right foot. Now use your right hand to draw the number "6" in the air. -- To UNSUBSCRIBE, email to [EMAIL PROTECTED] with a subject of "unsubscribe". Trouble? Contact [EMAIL PROTECTED]
