John Kelly <[EMAIL PROTECTED]> wrote: > Well then obviously, if the number of complaining users is very small, > then what I said must be true: many users won't complain. > > George, if this is a debate, you're losing.
I'm not an administrator, but I do work in a customer-oriented field. One of the first rules to learn is "Don't treat your customers like numbers in a statistic. They are real persons with real problems and feelings". One of the 2% lost mail can be the most important ... Regards, Andrei -- If you can't explain it simply, you don't understand it well enough. (Albert Einstein) -- To UNSUBSCRIBE, email to [EMAIL PROTECTED] with a subject of "unsubscribe". Trouble? Contact [EMAIL PROTECTED]
