On Mon, 25 Sep 2006 20:12:37 +0300, Andrei Popescu <[EMAIL PROTECTED]> wrote:
>I'm not an administrator, but I do work in a customer-oriented field. >One of the first rules to learn is "Don't treat your customers like >numbers in a statistic. They are real persons with real problems and >feelings" And what field is that? Most large businesses treat their customers like cattle. Why would Internet service be any different?