> So now what should I do? I need a white-paper specifying > acceptable power and noise ranges. Are there any helpful > ATT techs out there with this info?
The DOCSIS spec may detail things like this. I found this link, http://www.gi.com/noflash/docsis.html, from Motorola's pages on the 3100 modem. They also had this: "If you are an end user of SURFboard® equipment, please contact AskSURFboard." There's an e-mail address for them... it's this: [EMAIL PROTECTED] > Where is the "DSL Reports"? http://www.dslreports.com > I suppose I could put the modem on a win95 box and > start screaming bloody murder at ATT. Call them back and tell you're *now* using Win9x and still having the problem. You *will* have the problem because it's with the modem. The problem isn't with your NIC, your patch cables, your PC, your software, etc, etc, etc. Regards Hall