On Tue, Sep 04, 2001 at 02:58:42PM -0400, Don Berkich wrote: | So now my problem, apparently, is how to get the signal boosted. I | asked the tech about sending someone to amp the line. Here, roughly, is | the conversation. | | "If it is deemed necessary to put an amplifier on your line, then we | will send someone out to do so." | | "So, like, when is it deemed necessary?" | | "IF it is deemed necessary, we will send someone out." | | "And we know it's necessary when..." | | "Give us a call if you have any more problems, however I must tell you
So here's where you hang up and call rigth back <0.1 wink>. | that we do not support linux, and that is probably your problem." Of course! It must be your problem, not theirs. | Doh! Yes, I'm an idiot. Will someone kick me in the head, please? I | did, indeed, mention the "L" word. I'd no idea that all the stories | about hostile unhelpful reactions were true. I thought maybe times had | changed. | | So now what should I do? I need a white-paper specifying acceptable | power and noise ranges. Are there any helpful ATT techs out there with | this info? Where is the "DSL Reports"? | | I suppose I could put the modem on a win95 box and start screaming | bloody murder at ATT. Yeah, that's probably your best bet -- put a "supported" OS on the modem and then tell the tech it's his problem. -D
