On Wed, 15 Mar 2006 13:45:42 +1100, Anand Kumria <[EMAIL PROTECTED]> said:
> Well that is the judgement call I made. I'm aware that a number of > listmasters disagree with this method. And a number agree with it. > On balance I believe our efforts to resolve this have been extensive > and that this is the best option available to us. Whether or not this was a correct decision, IMHO something that you should have done would have been to notify the affected users before they were unsubscribed. This would have given customers a chance to contact uol.com.br and bug them before service was interrupted (and maybe fix things before anyone had to be unsubscribed), or to subscribe with a different address if they were unsuccessful in getting anywhere with uol.com.br. Something to the effect of: Due to the CR problems from uol.com.br and a lack of response from their administrators, effective immediately new uol.com.br addresses will not be able to subscribe to the lists, and current users will be unsubscribed in one week. uol.com.br customers are encouraged to contact the administrators for help in locating the cause of the petsupermarket CR, and once the problem has been remedied, the ban will be reversed. -- Hubert Chan - email & Jabber: [EMAIL PROTECTED] - http://www.uhoreg.ca/ PGP/GnuPG key: 1024D/124B61FA (Key available at wwwkeys.pgp.net) Fingerprint: 96C5 012F 5F74 A5F7 1FF7 5291 AF29 C719 124B 61FA -- To UNSUBSCRIBE, email to [EMAIL PROTECTED] with a subject of "unsubscribe". Trouble? Contact [EMAIL PROTECTED]
