Andrey Rakhmatullin <w...@debian.org> writes:

> On Tue, Dec 10, 2024 at 09:18:06AM +0100, Gard Spreemann wrote:
>> Since several people seem to be sharing their experiences with
>> (undesirable) challenges in becoming a DD, I thought I'd add a point
>> that seemingly hasn't been covered yet:
>> 
>> The BTS is core to Debian. It is e-mail based. While I personally think
>> e-mail-based workflows can be quite nice, the BTS' asynchronous nature
>> did cause me a lot of extra pointless work when I was an outsider
>> attempting to learn the ropes. Being not 100% confident with the system,
>> I way too often found myself waiting minutes – as much as 10 or 15 – for
>> replies to simple operations.
>
> TBH there is a difference between "email based and asynchronous" and
> "needs at least 10 minutes to process a request". It seems to be a problem
> specific to the BTS.

Absolutely. I of course also don't know whether it's just my e-mails
taking 10 minutes to reach the BTS, but I would suspect that a lot of
improvements can be had in the system's response time.


 Best,
 Gard

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