On 23 July 2010 00:05, Stefano Zacchiroli <z...@debian.org> wrote: > 1) I've been teaching him how to use reportbug [...]
Recently I have found reportbug and other bts tools rather annoying because of their requirement to to get a working email setup[1] on the computer first. It is not uncommon for me to send a bug report that gets lost and/or is sent from an invalid email address (e.g. r...@myhost) because the MTA setup was broken[2]. The days where every Linux computer has to have a working MTA are gone, and typically tends to be very painful especially for portable/laptop computers which may not have no single way to send outgoing mail that is guaranteed to always work (e.g. networks often block direct outgoing SMTP connections). It is annoying to have to setup a working MTA just in order to be able to report a bug. Not to mention, the nature of the bug being reported may make it impossible to have a working email setup. Or that it is just more convenient to be able to report the bug from a different computer to the one that is showing the symptoms. So often I end up entering bug reports by hand, hardly a selling point for Debian. Notes: [1] through what ever means, e.g. I think reportbug can be configured to talk directly to a smtp server now, although I don't have an installation handy to check. [2] for servers for example it is quite possible to have them send cron job messages, etc, using an internal only address to another internal only address, so such a setup may not really be broken. -- Brian May <br...@microcomaustralia.com.au> -- To UNSUBSCRIBE, email to debian-devel-requ...@lists.debian.org with a subject of "unsubscribe". Trouble? Contact listmas...@lists.debian.org Archive: http://lists.debian.org/aanlktikxz9gtm2pn_lgorphfd-ggapvp3busioccj...@mail.gmail.com
