On Tue, Feb 04, 2025 at 06:03:14PM -0700, Sam Hartman wrote:
> 
> Okay, so I don't really understand why we let debian-accessibility be a
> user support list, unlike all the other lists besides debian-user.
> But we do.

As someone who spends a *lot* of time on debian-user helping sort problems:
I'm very glad indeed that this list still exists and sorts out specific
accessibility problems for users.

It does appear that many users on this debian-accessibility list are
blind or living with visual impairments. That means this list is an expert
community for Debian and speech output or Debian and Braille equipment.

As a sighted person who works in accessibility as my day job: most 
sighted users have almost no experience with screen readers at all.
It does mean that smart and experienced users of enabling software
on this list also have to put up with new user level queries on Debian,
for example, but the intersection means that new users are getting answers
from people who know the accessibility elements which are so important.

That being said - happy to have people ask questions over on 
debian-user and the community will also help them over there.

> Someone reached out and expressed what for them is a serious blocking
> problem in a forum where their question is as far as I can tell
> appropriate.
> 

In general, and as ever on Debian lists: Please be helpful and considerate
in everything you do and with every reply that you make.

That's asked for by the Debian Code of Conduct and the contents of the lists    
also show the wider world what the Debian community is like.
Somebody else's problem may no longer be your level of problem but it
is still worth understanding their predicament and replying as appropriately
as you can.
 
With every good wish, as ever,

Andy Cater
(amaca...@debian.org)

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