A double-edged sense of urgency?
The email was titled *Urgent: Personnel safety concerns* and was sent to
the leadership of World Central Kitchen last year.

<https://t.devex.com/dc/kyXVoDpAY__Vu56MNr4POkrZ218GcgnHX2hd2Dfy8uBs148OucesndxsX2GWdrI-AQgGouVkrFZRAPGd-RvzJ_Ce8FzXqAaLC-QqZaXZaVeLONpfP3kTGwhlwU1Wf6Qhr9kYT71ZP7PaXWHPDDyCzAAYJea0UdSfEM9jr0oCAg4S9WCATi_p1efTFbftDxphVu4ZWMEVebBvHFYPt23CkK1MrHaTDb_4WIncY4EEbkDtlB6QAdytudzi8HENu1rHfAiro5jiANxg9xhg8L7C9Q==/Njg1LUtCTC03NjUAAAGZ0vIecraO3zNcB_BwHAZ7M4cE30TifoRRnd_JWtVD-JTxVBuxaih9Sv6i5bP2s9Ih_L-2Vt8=>
“I have first hand witnessed this organization *disregard safety many times
in the past*,” wrote Brack Watters, a distribution operations manager who’d
deployed with WCK to Ukraine, Turkey, Haiti, and beyond, and was now
working on the organization’s response in Gaza, in the email. “I feel it is
happening again and on a level that is completely unacceptable.”

Twenty-five days later, *seven WCK staff in Gaza were dead*.

Israel took responsibility for the killings on April 1, 2024, *calling them
a “grave mistake.”* A report commissioned by the Australian government
reached the same conclusion, although it also presented a more nuanced
picture.

My colleague Elissa Miolene spent months delving into those nuances,
speaking to 14 former and current staff members and contractors about
whether World Central Kitchen’s renowned sense of urgency to help people in
disasters and war zones came at the expense of its own people
<https://t.devex.com/dc/kyXVoDpAY__Vu56MNr4POkrZ218GcgnHX2hd2Dfy8uBs148OucesndxsX2GWdrI-AQgGouVkrFZRAPGd-RvzJ_Ce8FzXqAaLC-QqZaXZaVeLONpfP3kTGwhlwU1Wf6Qhr9kYT71ZP7PaXWHPDDyCzAAYJea0UdSfEM9jr0oCAg4S9WCATi_p1efTFbftDxphVu4ZWMEVebBvHFYPt23CkK1MrHaTDb_4WIncY4EEbkDtlB6QAdytudzi8HENu1rH9WSrBtIIP8iCC9iRxRWxvQ==/Njg1LUtCTC03NjUAAAGZ0vIecraO3zNcB_BwHAZ7M4cE30TifoRRnd_JWtVD-JTxVBuxaih9Sv6i5bP2s9Ih_L-2Vt8=>
.

“For this to happen did not come as a surprise to any of us,” says one
former staff member who left the organization in 2023. “And that makes it
so much worse.”

World Central Kitchen
<https://t.devex.com/Njg1LUtCTC03NjUAAAGZ0vIechByqryQAEjuDFtrUK6QadxktGYPZik5lR8jz5qZ6HwQtrU5leFy5Cd2W7KhKvtfW8Q=>
 *refuted allegations that it suffered from a lax safety culture*. "Any
suggestion that a lack of training or security protections contributed to
the events of April 1 is both malicious and contrary to these undisputed
facts,” writes Erin Gore, who became WCK’s chief executive officer in March
2023.

“Our model is unique: when disaster strikes, we move fast to get on
location, partner with communities, and dramatically scale operations to
fill immense humanitarian food needs,” the organization adds in a statement
to Devex.

That’s exactly what WCK became known for: Feeding millions of people while
bucking the bureaucracy that often can slow down traditional humanitarian
groups. The organization’s vision statement highlights how it shows up
“with the fierce urgency of now,” instead of “asking for permission or
following systems and bureaucracy that lack urgency and flexibility.”

But not everyone agrees with what two people describe as a tendency to *“build
the plane while flying it”* across the world.

“I love that we move so quickly and usually make the impossible happen,”
Watters wrote in his email. “But at what cost.”

*Read:* What lay behind the deaths of 7 World Central Kitchen staff in Gaza
<https://t.devex.com/dc/kyXVoDpAY__Vu56MNr4POkrZ218GcgnHX2hd2Dfy8uBs148OucesndxsX2GWdrI-AQgGouVkrFZRAPGd-RvzJ_Ce8FzXqAaLC-QqZaXZaVeLONpfP3kTGwhlwU1Wf6Qhr9kYT71ZP7PaXWHPDDyCzAAYJea0UdSfEM9jr0oCAg4S9WCATi_p1efTFbftDxphVu4ZWMEVebBvHFYPt23CkK1MrHaTDb_4WIncY4EEbkDtlB6QAdytudzi8HENu1rHHXyT-Q6GouFaWcEs4jzdpw==/Njg1LUtCTC03NjUAAAGZ0vIecraO3zNcB_BwHAZ7M4cE30TifoRRnd_JWtVD-JTxVBuxaih9Sv6i5bP2s9Ih_L-2Vt8=>

*Background:* How 7 deaths changed aid work in Gaza
<https://t.devex.com/dc/kyXVoDpAY__Vu56MNr4POnf_FbI6LykMaSzAO87LWNLpureB2rfVF4EkwoQUqXKSY15Jbi4CJ-0xKQWK_gXoGIQzqLhRz8BNdIg4Iw9q4l_3iJuwAAzCKLlW8Mom7qfo2BO_EQhueiGvrbiQOBQWCGtHyQpQBYCFSOKDyQPPckuc1sgDDD5Oxgek9atQlLZ0vUBAd8MZPrisL5mumqf3XsB0GJKT2Veat9EniosB6Gs=/Njg1LUtCTC03NjUAAAGZ0vIecraO3zNcB_BwHAZ7M4cE30TifoRRnd_JWtVD-JTxVBuxaih9Sv6i5bP2s9Ih_L-2Vt8=>

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