> On Nov 28, 2013, at 5:27 AM, Graham Cox <graham....@bigpond.com> wrote:
>> On 28 Nov 2013, at 1:14 am, Shane Stanley <sstan...@myriad-com.com.au> wrote:
>> 
>> Or write a one-line AppleScript script:
>> 
>> do shell script "defaults delete ..."
>> 
>> Save it as a code-signed app, send it to them, and tell them to 
>> double-click. A lot easier than navigating Library folders for the average 
>> user.
> 
> Good idea. I’ll make sure we have these available if such a support issue 
> ever comes up. Thanks for the suggestion.

As an alternative, you could test for some key combo held down on launch, like 
iPhoto or iTunes does to allow one to pick a different library to load from. 
See the key combo at launch time, and you can go down a different code path 
that doesn't access the preferences at all and resets/deletes them, then 
continue on to normal launch after that.

_________________
Michael Nickerson

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