I have now. Thanks for the link!

Martin

On 26, Oct, 2012, at 03:37 PM, Chuck Soper <chu...@veladg.com> wrote:

> On 10/25/12 10:28 PM, "Martin Hewitson" <martin.hewit...@aei.mpg.de> wrote:
> 
>> On Oct 26, 2012, at 6:04 AM, Graham Cox <graham....@bigpond.com> wrote:
>> 
>>> 
>>> On 26/10/2012, at 8:24 AM, Jayson Adams <jay...@circusponies.com> wrote:
>>> 
>>>> The catch is that the lovely folks at the MAS will not actually
>>>> approve any app that uses these special entitlements. And helpfully, as
>>>> part of their condescending lecture to you, they will refer you to
>>>> documentation that makes it sound like you can use special entitlements
>>>> if you have a good reason.
>>> 
>>> 
>>> The communication between the MAS staff and developers is absolutely
>>> shocking. I would go as far as to say it's the worst I've experienced
>>> from Apple since I first had dealings with them in the mid 80s. They
>>> come across as arrogant, "jobsworths", pedantic and robotic, with no
>>> interest in helping developers solve problems.
>> 
>> Can't agree more. Though it also seems to be somewhat inconsistent. I had
>> another app rejected a couple of months ago for different sandbox issues,
>> so I asked questions via the resolution center and received useful
>> answers. In fact, the conversation went on for a few posts back and
>> forth. But in general, the feedback almost feels entirely automated and
>> close to useless.
>> 
>> Martin
> 
> 
> Martin,
> 
> Have you sent feedback via this link? It would be good if your experiences
> were relayed to the right people.
> https://developer.apple.com/contact/sandboxing/index.php
> 
> I found that link on this page:
> https://developer.apple.com/devcenter/mac/app-sandbox/
> 
> Chuck
> 
> 
> 
>> 
>>> 
>>> This may not be the place to make this point, but there are no proper
>>> channels available to complain; that is part of the problem. Something
>>> needs to be done as it seems to be seriously souring developer
>>> relations. I'm certain my own experiences are not an isolated case, but
>>> unless we share our experiences about this, the scale of the problem
>>> can't be known.
>>> 
>>> --Graham
>>> 
>>> 
> 
> 




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