She should complete a "Security Checkup" here: https://support.google.com/mail/answer/7036019
This happens a lot, and Google is quite helpful at making sure you have done everything you can to prevent further issues. The "Check your connected devices" step is very important! Even after changing your password, someone else can still be logged in. Google allows you to manually disconnect specific devices if they seem suspicious. The last step there, "Check your account permissions" is also important. Even if someone is not logged in, they might have used the account to sign up for some sort of service that still has access to parts of the gmail account. For that matter... most people (including myself!) should complete a "Security Checkup" every once in a while... especially for the "Check your account permissions" part. Mark On Tue, Aug 22, 2017 at 10:23 AM, Ralph Boland <rpbol...@gmail.com> wrote: > I ex girlfriend (not why she's my ex) gave here gmail passwd to > her granddaughter who gave it to someone over the Internet. > (My eyes rolled so hard when I heard this they hurt.) > She has since changed her passwd. > > Is there any thing else she should do? > There should be no private information concerns other than > they likely got her email contacts. > > Closing her email account and getting a new one seems > extreme. > > Thanks in advance for any advice. > > Ralph Boland > > _______________________________________________ > clug-talk mailing list > clug-talk@clug.ca > http://clug.ca/mailman/listinfo/clug-talk_clug.ca > Mailing List Guidelines (http://clug.ca/ml_guidelines.php) > **Please remove these lines when replying >
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