Ah the saga that is the ATB update... They changed systems on the
September long weekend and are still having issues (looks like the
issues haven't gotten any less severe either).  I know of payrolls in
Calgary that have been impacted but so far they have been able to follow
things up without major issue.  

Other issues include TIP payments doubled up in certain municipalities
(Nanton for example) and a general admission of -- its a s@#$ show at
best.

They'll work it out eventually.  Go see your branch.  As Dave points
out, they should cover all costs that they caused.  In my case they've
been really good about it.



On Mon, 2011-10-03 at 12:00 -0700, clug-talk-requ...@clug.ca wrote:
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> Today's Topics:
> 
>    1. OT: ATB lost your money. (Royce Souther)
>    2. Re: OT: ATB lost your money. (CITS - Lists)
>    3. will not be able to attend (Michael John Walters)
> 
> 
> ----------------------------------------------------------------------
> 
> Message: 1
> Date: Mon, 3 Oct 2011 07:51:10 -0600
> From: Royce Souther <osgn...@gmail.com>
> To: LLUG <llug-t...@llug.linux.ab.ca>, CLUG General
>       <clug-talk@clug.ca>,    ELUG <e...@linux.ab.ca>
> Subject: [clug-talk] OT: ATB lost your money.
> Message-ID:
>       <camrh8cwenhjfd0mwu-uajxwnr7h5kue1tcruxyve0mf3543...@mail.gmail.com>
> Content-Type: text/plain; charset="iso-8859-1"
> 
> Many people in Lethbridge (including myself) who rely on banks to transfer
> money from ATB (Alberta Tresurey Branch) into their own bank account are
> without money today. It seems that a software update at ATB has some how
> misplaced many payroll deposits. The bank is still able to take money from
> peoples account on time but is now over 4 days late in moving out money to
> people accounts.
> 
> Is this a local problem just in Lethbridge or are other people in Calgary
> and Edmonton affected also?
> 
> There will be many NFS charges against people's accounts this week as
> mortgages could not get paid on time. Is there any retribution for this?
> 
> Your Microsoft Genuine update is now complete.... No operating system
> found... Backups have been successfully deleted... Your Ford has now
> crashed...
> 
> -- 
> Easy, fast GUI development.
> http://PerlQt.wikidot.com
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> 
> ------------------------------
> 
> Message: 2
> Date: Mon, 3 Oct 2011 12:08:26 -0600
> From: CITS - Lists <li...@calgaryitservices.com>
> To: CLUG General <clug-talk@clug.ca>
> Subject: Re: [clug-talk] OT: ATB lost your money.
> Message-ID:
>       <ddc01362-e47c-4db3-839e-f16d13d23...@calgaryitservices.com>
> Content-Type: text/plain; charset="us-ascii"
> 
> Generally speaking the bank will cover any "reasonable" costs as a result of 
> their failure. They have, in the past, covered any interest charged as a 
> result of a late payment and provided a letter stating that any issues with 
> late payments were their fault. 
> 
> HTH
> 
> Dave Watkins
> 
> 1-403-701-5746
> supp...@calgaryitservices.com
> www.calgaryitservices.com
> 
> Sent from my iPhone, pardon the brevity.
> 
> On 2011-10-03, at 7:51, Royce Souther <osgn...@gmail.com> wrote:
> 
> > Many people in Lethbridge (including myself) who rely on banks to transfer 
> > money from ATB (Alberta Tresurey Branch) into their own bank account are 
> > without money today. It seems that a software update at ATB has some how 
> > misplaced many payroll deposits. The bank is still able to take money from 
> > peoples account on time but is now over 4 days late in moving out money to 
> > people accounts.
> > 
> > Is this a local problem just in Lethbridge or are other people in Calgary 
> > and Edmonton affected also?
> > 
> > There will be many NFS charges against people's accounts this week as 
> > mortgages could not get paid on time. Is there any retribution for this? 
> > 
> > Your Microsoft Genuine update is now complete.... No operating system 
> > found... Backups have been successfully deleted... Your Ford has now 
> > crashed...
> > 
> > -- 
> > Easy, fast GUI development.
> > http://PerlQt.wikidot.com
> > _______________________________________________
> > clug-talk mailing list
> > clug-talk@clug.ca
> > http://clug.ca/mailman/listinfo/clug-talk_clug.ca
> > Mailing List Guidelines (http://clug.ca/ml_guidelines.php)
> > **Please remove these lines when replying
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> ------------------------------
> 
> Message: 3
> Date: Mon, 03 Oct 2011 12:30:05 -0600
> From: Michael John Walters <walte...@telusplanet.net>
> To: clug talk <clug-talk@clug.ca>
> Subject: [clug-talk] will not be able to attend
> Message-ID: <1317666605.3478.37.ca...@charlie.home>
> Content-Type: text/plain; charset="UTF-8"
> 
> Hello All,
> 
> I will not be able to attend this month's CLUG meeting as I have to get
> up early Thursday morning for a medical appointment. I hope to be at the
> next CLUG meeting after that in November if possible.
> 
> Regards,
> 
> Michael
> 
> 
> 
> 
> ------------------------------
> 
> _______________________________________________
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> clug-talk@clug.ca
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> 
> End of clug-talk Digest, Vol 83, Issue 1
> ****************************************
> 



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