its prepackaged on a mailcleaner appliance, not using any standard locations 
for the binaries or configs and no updates available from them, an out of date 
database would have been better than a totally broken AV, which is where im 
stuck now, its frustrating that we're blaming network connectivity instead of 
that its too old, meaning that its not a recommendtation to upgrade but a 
requirement



> On Nov 18, 2021, at 7:21 AM, Maarten Broekman via clamav-users 
> <clamav-users@lists.clamav.net> wrote:
> 
> 
> CAUTION: This email originated from outside of the organization. Do not click 
> links or open attachments unless you recognize the sender and know the 
> content is safe.
> 
> Cody, it looks like you’re running ClamAV 0.101.2. That version is too old. 
> If you upgrade to 0.103.4, you should be able to start downloading the db 
> files again. 
> 
> What kind of system are you on? Is ClamAV prepackaged for you or did you 
> build from source?
> 
> -Maarten
> Sent from a tiny keyboard
> 
>> On Nov 18, 2021, at 07:09, Cody Allen <c...@infuserveamerica.com> wrote:
>> 
>> frustrated, have spent days with a broken clamav nothing seems to work to 
>> download the db. can someone please shed some light on what is wrong and how 
>> to address the problem. running on a debian jessie appliance. at this point 
>> im dead in the water, without the databse the service tanks and will not 
>> start, freshclam will not download and have found no method to manually get 
>> or update the db.
>> 
>> Using IPv6 aware code
>> Max retries == 3
>> Querying current.cvd.clamav.net <http://current.cvd.clamav.net/>
>> TTL: 962
>> Software version from DNS: 0.103.4
>> WARNING: Your ClamAV installation is OUTDATED!
>> WARNING: Local version: 0.101.2 Recommended version: 0.103.4
>> DON'T PANIC! Read https://www.clamav.net/documents/upgrading-clamav 
>> <https://www.clamav.net/documents/upgrading-clamav>
>> Retrieving http://database.clamav.net/main.cvd 
>> <http://database.clamav.net/main.cvd>
>> Ignoring mirror 104.16.218.84 (due to previous errors)
>> Ignoring mirror 104.16.219.84 (due to previous errors)
>> Ignoring mirror 104.16.218.84 (due to previous errors)
>> Ignoring mirror 104.16.219.84 (due to previous errors)
>> WARNING: Can't download main.cvd from database.clamav.net 
>> <http://database.clamav.net/>
>> Trying again in 5 secs...
>> _______________________________________________
>> 
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>> clamav-users@lists.clamav.net
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>> 
>> 
>> Help us build a comprehensive ClamAV guide:
>> https://github.com/vrtadmin/clamav-faq
>> 
>> http://www.clamav.net/contact.html#ml
> 
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> 
> 
> Help us build a comprehensive ClamAV guide:
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> 
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