> On Aug 28, 2018, at 06:17, Jon Roberts <j...@racksrv.net> wrote:
> 
> From the troubled server:
> 
> wget http://database.clamav.net/main-55.cdiff
> --2018-08-28 11:14:43--  http://database.clamav.net/main-55.cdiff
> Resolving database.clamav.net... 104.16.189.138, 104.16.187.138, 
> 104.16.188.138, ...
> Connecting to database.clamav.net|104.16.189.138|:80... connected.
> HTTP request sent, awaiting response... 403 Forbidden
> 2018-08-28 11:14:43 ERROR 403: Forbidden.
> 
> From another server on the same network:
> 
> wget http://database.clamav.net/main-55.cdiff
> --2018-08-28 11:16:15--  http://database.clamav.net/main-55.cdiff
> Resolving database.clamav.net... 104.16.188.138, 104.16.185.138, 
> 104.16.186.138, ...
> Connecting to database.clamav.net|104.16.188.138|:80... connected.
> HTTP request sent, awaiting response... 200 OK
> Length: 34736938 (33M) [application/octet-stream]
> Saving to: `main-55.cdiff'
> 
> 

It seems like those machines are contacting two different IP addresses. The 
failure situation happened on 104.16.189.138 which the success situation had 
188 in the third octet (104.16.188.138).  Are you sure that the second machine 
was able to contact the 189 address successfully? Or that the first machine was 
also getting an error on the 188 address?

> Any ideas? It looks like we're getting blocked but I'm not sure who to 
> contact to have the issue rectified?
> 
> Regards, Jon
> 
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> 
> 
> Help us build a comprehensive ClamAV guide:
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> 
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