If I understand correctly, by saying "local clamav server", you mean that you have set up a local database mirror. Does main-55.cdiff exist on your local mirror? Does main.cvd, version 55 exist on your local mirror?
On Thu, Sep 19, 2013 at 11:28 AM, Deevakar PK <pkdeeva...@gmail.com> wrote: > Hi Support, > > We have setup a local clamav server for our organization and all our > clients were connected to it to seek updates from our local server. > > Now our client machines are not fetching updates from our local server and > it ends up with the below error message. > > ============================== > Wed Sep 18 10:26:21 2013 -> freshclam daemon 0.97.8 (OS: linux-gnu, ARCH: > x86_64, CPU: x86_64) > Wed Sep 18 10:26:21 2013 -> ClamAV update process started at Wed Sep 18 > 10:26:21 2013 > Wed Sep 18 10:26:22 2013 -> WARNING: getpatch: Can't download main-55.cdiff > from clam.xx.com > Wed Sep 18 10:26:22 2013 -> WARNING: getpatch: Can't download main-55.cdiff > from clam.xx.com > Wed Sep 18 10:26:22 2013 -> WARNING: getpatch: Can't download main-55.cdiff > from clam.xx.com > Wed Sep 18 10:26:22 2013 -> WARNING: getpatch: Can't download main-55.cdiff > from clam.xx.com > Wed Sep 18 10:26:22 2013 -> WARNING: getpatch: Can't download main-55.cdiff > from clam.xx.com > Wed Sep 18 10:26:22 2013 -> WARNING: Incremental update failed, trying to > download main.cvd > Wed Sep 18 10:26:23 2013 -> WARNING: getfile: main.cvd not found on remote > server (IP: xx.xx.xx.xx) > Wed Sep 18 10:26:23 2013 -> WARNING: Can't download main.cvd from > clam.xx.com > Wed Sep 18 10:26:23 2013 -> Trying again in 5 secs... > Wed Sep 18 10:26:26 2013 -> > ============================== > > May I know why this happens and what is the resolution for this? > > Thanks & Regards, > Deevakar P K > > On Thu, Sep 19, 2013 at 7:23 PM, Douglas Goddard <dgodd...@sourcefire.com > >wrote: > > > Hey, I'm not support. If you have a support contract through Sourcefire I > > can direct you to our actual support department. If not, you will need to > > direct this to clamav-users@lists.clamav.net, please cc me on the next > > email and I will make sure it gets seen. This is an issue we would like > to > > take care of, I am not the appropriate person to address it though. > > > > - Doug > > > > > > On Thu, Sep 19, 2013 at 4:52 AM, Deevakar PK <pkdeeva...@gmail.com> > wrote: > > > >> Hi Support, > >> > >> We have setup a local clamav server for our organization and all our > >> clients were connected to it to seek updates from our local server. > >> > >> Now our client machines are not fetching updates from our local server > >> and it ends up with the below error message. > >> > >> ============================== > >> Wed Sep 18 10:26:21 2013 -> freshclam daemon 0.97.8 (OS: linux-gnu, > ARCH: > >> x86_64, CPU: x86_64) > >> Wed Sep 18 10:26:21 2013 -> ClamAV update process started at Wed Sep 18 > >> 10:26:21 2013 > >> Wed Sep 18 10:26:22 2013 -> WARNING: getpatch: Can't download > >> main-55.cdiff from clam.xx.com > >> Wed Sep 18 10:26:22 2013 -> WARNING: getpatch: Can't download > >> main-55.cdiff from clam.xx.com > >> Wed Sep 18 10:26:22 2013 -> WARNING: getpatch: Can't download > >> main-55.cdiff from clam.xx.com > >> Wed Sep 18 10:26:22 2013 -> WARNING: getpatch: Can't download > >> main-55.cdiff from clam.xx.com > >> Wed Sep 18 10:26:22 2013 -> WARNING: getpatch: Can't download > >> main-55.cdiff from clam.xx.com > >> Wed Sep 18 10:26:22 2013 -> WARNING: Incremental update failed, trying > to > >> download main.cvd > >> Wed Sep 18 10:26:23 2013 -> WARNING: getfile: main.cvd not found on > >> remote server (IP: xx.xx.xx.xx) > >> Wed Sep 18 10:26:23 2013 -> WARNING: Can't download main.cvd from > >> clam.xx.com > >> Wed Sep 18 10:26:23 2013 -> Trying again in 5 secs... > >> Wed Sep 18 10:26:26 2013 -> > >> ============================== > >> > >> May I know why this happens and what is the resolution for this? > >> > >> -- > >> Thanks & Regards, > >> Deevakar P K > >> > > > > > > > -- > Thanks & Regards, > Deevakar P K > _______________________________________________ > Help us build a comprehensive ClamAV guide: visit http://wiki.clamav.net > http://www.clamav.net/support/ml > _______________________________________________ Help us build a comprehensive ClamAV guide: visit http://wiki.clamav.net http://www.clamav.net/support/ml
