Hi Support,

We have setup a local clamav server for our organization and all our
clients were connected to it to seek updates from our local server.

Now our client machines are not fetching updates from our local server and
it ends up with the below error message.

==============================
Wed Sep 18 10:26:21 2013 -> freshclam daemon 0.97.8 (OS: linux-gnu, ARCH:
x86_64, CPU: x86_64)
Wed Sep 18 10:26:21 2013 -> ClamAV update process started at Wed Sep 18
10:26:21 2013
Wed Sep 18 10:26:22 2013 -> WARNING: getpatch: Can't download main-55.cdiff
from clam.xx.com
Wed Sep 18 10:26:22 2013 -> WARNING: getpatch: Can't download main-55.cdiff
from clam.xx.com
Wed Sep 18 10:26:22 2013 -> WARNING: getpatch: Can't download main-55.cdiff
from clam.xx.com
Wed Sep 18 10:26:22 2013 -> WARNING: getpatch: Can't download main-55.cdiff
from clam.xx.com
Wed Sep 18 10:26:22 2013 -> WARNING: getpatch: Can't download main-55.cdiff
from clam.xx.com
Wed Sep 18 10:26:22 2013 -> WARNING: Incremental update failed, trying to
download main.cvd
Wed Sep 18 10:26:23 2013 -> WARNING: getfile: main.cvd not found on remote
server (IP: xx.xx.xx.xx)
Wed Sep 18 10:26:23 2013 -> WARNING: Can't download main.cvd from
clam.xx.com
Wed Sep 18 10:26:23 2013 -> Trying again in 5 secs...
Wed Sep 18 10:26:26 2013 ->
==============================

May I know why this happens and what is the resolution for this?

Thanks & Regards,
Deevakar P K

On Thu, Sep 19, 2013 at 7:23 PM, Douglas Goddard <dgodd...@sourcefire.com>wrote:

> Hey, I'm not support. If you have a support contract through Sourcefire I
> can direct you to our actual support department. If not, you will need to
> direct this to clamav-users@lists.clamav.net, please cc me on the next
> email and I will make sure it gets seen. This is an issue we would like to
> take care of, I am not the appropriate person to address it though.
>
> - Doug
>
>
> On Thu, Sep 19, 2013 at 4:52 AM, Deevakar PK <pkdeeva...@gmail.com> wrote:
>
>> Hi Support,
>>
>> We have setup a local clamav server for our organization and all our
>> clients were connected to it to seek updates from our local server.
>>
>> Now our client machines are not fetching updates from our local server
>> and it ends up with the below error message.
>>
>> ==============================
>> Wed Sep 18 10:26:21 2013 -> freshclam daemon 0.97.8 (OS: linux-gnu, ARCH:
>> x86_64, CPU: x86_64)
>> Wed Sep 18 10:26:21 2013 -> ClamAV update process started at Wed Sep 18
>> 10:26:21 2013
>> Wed Sep 18 10:26:22 2013 -> WARNING: getpatch: Can't download
>> main-55.cdiff from clam.xx.com
>> Wed Sep 18 10:26:22 2013 -> WARNING: getpatch: Can't download
>> main-55.cdiff from clam.xx.com
>> Wed Sep 18 10:26:22 2013 -> WARNING: getpatch: Can't download
>> main-55.cdiff from clam.xx.com
>> Wed Sep 18 10:26:22 2013 -> WARNING: getpatch: Can't download
>> main-55.cdiff from clam.xx.com
>> Wed Sep 18 10:26:22 2013 -> WARNING: getpatch: Can't download
>> main-55.cdiff from clam.xx.com
>> Wed Sep 18 10:26:22 2013 -> WARNING: Incremental update failed, trying to
>> download main.cvd
>> Wed Sep 18 10:26:23 2013 -> WARNING: getfile: main.cvd not found on
>> remote server (IP: xx.xx.xx.xx)
>> Wed Sep 18 10:26:23 2013 -> WARNING: Can't download main.cvd from
>> clam.xx.com
>> Wed Sep 18 10:26:23 2013 -> Trying again in 5 secs...
>> Wed Sep 18 10:26:26 2013 ->
>> ==============================
>>
>> May I know why this happens and what is the resolution for this?
>>
>> --
>> Thanks & Regards,
>> Deevakar P K
>>
>
>


-- 
Thanks & Regards,
Deevakar P K
_______________________________________________
Help us build a comprehensive ClamAV guide: visit http://wiki.clamav.net
http://www.clamav.net/support/ml

Reply via email to