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Robert S wrote:

> I posted a question on this a few days ago and didn't get an answer.
> Some more info.  I've got clamav-0.88.4 on gentoo kernel 2.6.16.
> Taken from my syslog:
> 
> Aug 21 21:36:18 mypc freshclam[7236]: ERROR: Mirrors are not fully
> synchronized. Please try again later.
> Aug 21 21:36:18 mypc freshclam[7236]: Giving up on database.clamav.net...
> Aug 21 21:36:18 mypc freshclam[7236]: ERROR: Update failed. Your
> network may be down or none of the mirrors listed in freshclam.conf is
> working.
> 
> Another server (debian sarge) using another ISP, using the same
> mirror, updates perfectly well.
> 
> Networking on the gentoo machine works fine EXCEPT pings won't work -
> apparently blocked by ISP.  eg.
[snip]
> I've tried a number of other mirrors with the same result.
> 
> Any clues here?  Is it likely that my ISP blocking pings is affecting
> things?

Yes to the first question, it doesn't matter to the second.

Ping is not a good test (many servers are configured not to answer), traceroute
was more interesting but it is not conclusive.  It looks like network problem
but it may also be that you are using a proxy or filtering traffic.

What freshclam does can be tested by hand, it's 2 operations (of course I'm
skipping over how the versions are used and how are the files verified):

1. Get the current version numbers from the DNS record, i.e. "dig
current.cvd.clamav.net txt"

2. Get the database if necessary using http, for instance "wget
http://db.au.clamav.net/daily.cvd";

The message you are getting means that there is no connection at all, so the
wget test will probably fail with a timeout and retry.

> I've had freshclam working perfectly for a number of years - this only
> started at about the time I upgraded clamav to 0.88.4.

Strange, something else must have changed, perhaps you used a proxy and forgot
to add it to the configuration file.
- --
René Berber
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