On Tue, 17 Aug 2004, Richard A Nelson wrote:
> On Tue, 17 Aug 2004, Damian Menscher wrote:
> > On Mon, 16 Aug 2004, Richard A Nelson wrote:
> > >
> > > Yes, I guess one cant legislate sanity, can one :(
> > > But spamassassin and clamav should default to tempfail !
> > >
> > > ...still cant believe that
> > > people aren't recommending a safe, by default setup.
> >
> > We are.  ;)  For most mailserver admins, the danger of losing our jobs
> > is much greater if we tempfail all incoming mail due to a clamav crash
> > than is the danger of losing our jobs due to a couple of viruses leaking
> > through.  Where email is concerned, message delivery is critical.
> > Virus and spam filtering are features.
>
> Ah, what's the problem with tempfail ?  This isn't a 5xx rejection -
> the mail will be retried (unless of course, your milter is down longer
> than the remote hosts retry interval*tries)...

If user A emails user B and the email doesn't go through in under 2
minutes, there will be complaints.  Tempfail is just too dangerous.
Yes, nothing will be lost.  But you have to admit it's pretty bad for
email to be down.  A few viruses leaking through is minor compared to
that.  At least, that's how we run our shop.  Things may be different
for you, depending on the intelligence of your users.  (For us, it's
more an annoyance to receive viruses than a real fear that someone will
be stupid enough to run the attachments.)

Damian Menscher
-- 
-=#| Physics Grad Student & SysAdmin @ U Illinois Urbana-Champaign |#=-
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-=#| The above opinions are not necessarily those of my employers. |#=-


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