Hi Thierry,
This has happened to us once or twice but nothing so dramatic as you
describe.
I assume you are referring to the Unipuck cassette holder.
My suggestion would be to lie the shipper down on its side and gently
tap the holder in the hope that the puck falls back in place enough that
you can remove the holder, place it back in LN2 and set the puck right
so that you can insert the rod again.
But there is a definite risk that you may lose some if not all of your
crystals.
Good luck & best regards,
Pedro
Às 14:47 de 24/09/2025, Fischmann, Thierry escreveu:
Apologies for the non-CCP4 related question, but this is the best
place to look for an answer.
My puck is stuck in a shipping dewar after a “freak” incident. I was
tilting the dewar to pour the excess liquid nitrogen out before
shipping. The puck holder slipped partly off the dewar and hit the
side of the large container in which the liquid nitrogen was
discarded. The impact made the T-shaped rod that holds the puck in
place slid out. This has happened to me before and I just turn the
dewar upright and slide the rod back in place. But this time the puck
– not locked in place by the rod – slid as well. It is not possible to
thread the rod through the puck hole, nor it is possible to get the
puck holder out because the puck being offset hits the dewar neck when
trying to take the holder out.
It looks at this point as both crystals, puck, puck holder and shipper
are lost.
But maybe not! Has anybody had this issue before and how was it solved?
Thank you in advance for your help.
Thierry
Thierry Fischmann (he/him/his)
A button with "Hear my name" text for name playback in email signature
<https://www.name-coach.com/thierry-fischmann>
This e-mail message, together with any attachments,
contains information of Merck & Co., Inc.,Rahway, NJ, USA, and/or its
affiliates, known as MSD outside of the United States and Canada, that
may be confidential, proprietary, copyrighted and/or legally
privileged. (Direct contact information for affiliates is available
at - Contact us - MSD <https://www.msd.com/contact-us/>.) It is
intended solely for the use of the individual or entity named on this
message. If you are not the intended recipient, and have received this
message in error, please notify us immediately by reply e-mail and
then delete it from your system.
------------------------------------------------------------------------
To unsubscribe from the CCP4BB list, click the following link:
https://www.jiscmail.ac.uk/cgi-bin/WA-JISC.exe?SUBED1=CCP4BB&A=1
<https://www.jiscmail.ac.uk/cgi-bin/WA-JISC.exe?SUBED1=CCP4BB&A=1>
--
Industry and Medicine Applied Crystallography
Macromolecular Crystallography Unit
___________________________________
Phones : (351-21) 446-9100 Ext. 1669
(351-21) 446-9669 (direct)
Fax : (351-21) 441-1277 or 443-3644
email :[email protected]
http://www.itqb.unl.pt/research/biological-chemistry/industry-and-medicine-applied-crystallography
http://www.itqb.unl.pt/labs/macromolecular-crystallography-unit
Mailing address :
Instituto de Tecnologia Quimica e Biologica António Xavier
Universidade Nova de Lisboa
Av. da República
2780-157 Oeiras
PORTUGAL
ITQB NOVA, a great choice for your PhD
https://youtu.be/de6j-aaTWNQ
Master Programme in Biochemistry for Health
https://youtu.be/UKstDCFjYI8
########################################################################
To unsubscribe from the CCP4BB list, click the following link:
https://www.jiscmail.ac.uk/cgi-bin/WA-JISC.exe?SUBED1=CCP4BB&A=1
This message was issued to members of www.jiscmail.ac.uk/CCP4BB, a mailing list
hosted by www.jiscmail.ac.uk, terms & conditions are available at
https://www.jiscmail.ac.uk/policyandsecurity/
