On Mar 26, 9:07 pm, Chris M <cmcclel...@yahoo.com.au> wrote:
> Good luck Russ !!!!
>
> I've tried the IRC channel a few times, and IMHO you get treated 10x worse
> than you do here. I agree, ask the wrong questions (ie newbie stuff) here
> and you get ignored. Attempt the same thing on IRC and you will be ridiculed.
That should never be the case. I'm curious what you asked, feel free
to use http://irc.cakephp.org/search/cakephp/putyournickhere to get a
direct link to your question.
> The assumption must be changed from "you should know how to do that" to "oh,
> you're a newbie, what can I help you learn today ?". I know not everyone can
> do > this, but the IRC is a terrible example of grumpy old men who don't want
> to help anyone, just natter between themselves.
As with most support channels chatter pops up when it's quiet, and is
actively discouraged when it's not.
It is hard for many to say "oh, you're a newbie, what can I help you
learn today ?" when for e.g. any of the following are true:
* The question was asked by someone else in the channel after the user
joined
* The question is frequently asked, and if googled points to the
answer
* The answer is in the book/api directly (the book and api both have
an underused search)
* The question is fundamental PHP
* The question is not related to anything cakey
Also, some in the channel (probably most notably me) have a teach-to-
learn attitude, which for the vampy types is taken as obstructive
since it's not the answer served on a silver platter.
We (and I mean everyone) should try our best to maintain a friendly,
focussed and professional atmosphere in the irc channel and on the
group; That doesn't mean bending over backwards to help solve parse
errors and read users their error messages though.
AD
-- One of the grumpy
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