Hi Sophie,
Thanks.
I have no particular personal illusion that Collabora will fix any of
the bugs I've reported against that product, especially if its AppStore
offering is to be replaced by the TDF one (or perhaps they are going to
compete with each other, I'm not entirely sure ?), so in the end, my
objections may be moot.
I look forward to following the discussion on this point in due course :-)
For the record, as an example of one of the bug reports which does not
yet appear to have had the corresponding comments removed: tdf#147337
Quote:
"Please: Collabora bugs should be reported to a Collabora bug tracker.
The Foundation’s resources should not be abused to report issues in
commercial derivates."
Being accused of abusing TDF resources after having offered my time
since the very beginning of the LO project, and before with SO/OOo/AOO,
is not the way to retain volunteers like myself, quite the contrary.
In fact, had I been of a less phlegmatic disposition, I would have told
you all where to go, in no uncertain terms.
Alex
Le 14/06/2022 à 21:58, sophi a écrit :
Hi Alex,
Le 14/06/2022 à 09:52, Alexander Thurgood a écrit :
Hello to all,
Might I suggest that a discussion be had, either by the Board, or the
ESC, and a decision be made of public record, as to where bugs
relating to Collabora Productivity are to be reported ?
Agreed on the need to have a discussion on that.
I have reported a number of bugs against Collabora Productivity in
the LibreOffice bugzilla _*over several years*_ (basically since the
product was first released via the AppStore).
and thanks a lot for your continuous contributions to the project
since so many years :)
I see now that my reports are being closed as NOTOURBUG, and being
told that I should report them to Collabora.
Having been consistently told to report them on the LO BZ over these
many years, this approach has come both as somewhat of a surprise,
and a disappointment.
Questions:
1) when was this change decided ? I see nothing of public record ?
From what I know, nothing has been decided yet, as you said this is
something that we should discuss
2) if the decision wass made to shift responsibility for these back
to Collabora, would someone from that entity please indicate where
the bugs should now be reported, or whether there is some mechanism
in place to automatically transfer the bugs to a corresponding
Collabora instance like we did when we moved from Apache BZ ?
We have to give time to time (F. Mitterrand for those who are not
French ;)
I have the distinct and unpleasant impression that the current
tensions within the Board have led to an undocumented decision to
purge all traces of Collabora bugs from the LO BZ instance without
regard for the people who have actually tried to help improve the
product by reporting those bugs.
Your impression is not the right one. There are no decisions yet on
this process. This leads to the unfortunate situation where both the
member closing your bugs and you are right or wrong.
I would have appreciated there being some kind of public decision
making process in this regard, with a means for currently reported
bugs to be automatically transferred.
For sure there will be and you pointed a very valuable lack of process.
Closing them as NOTOURBUG without any due process just smacks of
petty revenge actions, and does not bode well for the future
wellbeing of the project IMO.
In the community there are different understandings and different
behaviors. Fortunately we are able to follow-up on almost all of them.
But I'm sure the closing of your bugs have nothing to do with a hidden
agenda or something like that. Once the settings of the app stores
will be done, there will be a lot to decide and discuss and I'm sure
(and will work for :) it will happen in a sane way.
On your underlying point about the tensions in the board, there are
and we are all well aware of them, as is the board. Their has been a
two, almost three years break in relations because of the pandemic.
This is not easy to work remotely, but it has been even worse for us
distributed around the globe. So bear with all of them, with all of us
and please, continue to share all your concerns, this is how we will
manage to solve problems and grow as a project.
Cheers
Sophie
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