asp.com or ask.com, Rosemarie? Go to control panel, then add/remove programs, & see if there's an ask.com toolbar. If so, remove it, & let's see if that helps.
On 11/25/10, ROSEMARIE CHAVARRIA <[email protected]> wrote: > Hi, Jackie, > > When I try to go on the safeway.com accessibility site using web IE, it > takes me to > > www.asp.com > > and gives me a bunch of search results. What other info can I give you? It > looks like I'll have to get sighted help to solve this problem. I even had > to let my friend know I couldn't play the video of a song she sent to me. > I'll just wait for the web IE team to write back and see what they say. > > Rosemarie > ----- Original Message ----- > From: "Jackie McBride" <[email protected]> > To: <[email protected]> > Sent: Thursday, November 25, 2010 11:45 AM > Subject: Re: [Blind-Computing] still having problems with web IE > > >> Well, the older version of jaws & the now unsupported sp2 operating >> system r problematic. U didn't tell which version of webIE u run, nor >> did u say to which site u had been redirected. Those are important. >> >> On 11/25/10, David <[email protected]> wrote: >>> hello Rosemarie; >>> >>> what is the link your trying to access? >>> >>> I'll give it a try with webby. >>> ----- Original Message ----- >>> From: "ROSEMARIE CHAVARRIA" <[email protected]> >>> To: <[email protected]> >>> Sent: Thursday, November 25, 2010 1:58 PM >>> Subject: Re: [Blind-Computing] still having problems with web IE >>> >>> >>>> Hi, Jackie, >>>> >>>> I did write to the web IE support team. I'll see what they say about >>>> this >>>> problem. >>>> >>>> As for my operating system, I'm using windows XP home eddition with SP >>>> 2. >>>> As my screen reader, I'm using Jaws 5.10. I have 512 megs of ram. I have >>>> the latest version of web IE. As for my antivirus program, I'm using AVG >>>> 8. (not sure of the exact version). I'll see what the web IE team says >>>> and >>>> >>>> get back to you on that. >>>> >>>> Rosemarie >>>> >>>> >>>> ----- Original Message ----- >>>> From: "Jackie McBride" <[email protected]> >>>> To: <[email protected]> >>>> Sent: Thursday, November 25, 2010 10:34 AM >>>> Subject: Re: [Blind-Computing] still having problems with web IE >>>> >>>> >>>>> What site(s) r u being redirected to? That's really important to know. >>>>> Also, do u type in the url or click a link? >>>>> >>>>> I look at so many--did u ever comply w/my request to send me a >>>>> highjackthis log? I don't see any under your name, so I'm thinkin not. >>>>> U did, I believe, tell me that u could go to these sites using just >>>>> Internet Explorer. >>>>> >>>>> U should also include information such as the program version(s) >>>>> you're running, e.g., version of WebIE, Internet Explorer, etc., your >>>>> operating system, including service pack number, any adaptive >>>>> technology u use, hard drive capacity (used & free, if possible), & >>>>> amount of ram. In this case, u should also include any security >>>>> solutions, such as firewalls, antivirus, etc. >>>>> >>>>> This may seem like a lot, but the problem is, those trying to give >>>>> support simply don't know your configuration, & those details can be >>>>> extremely important. As I like to tell folks, I failed telepathy 101 >>>>> *miserably! All of these things & more can potentially be causative of >>>>> a problem such as this. Redirects always raise concerns for malware, >>>>> but, because WebIE is such a specialized program, it could be that >>>>> it's redirecting because it cannot deal w/the inaccessible content. U >>>>> should also consider contacting the WebIE support team, as they're the >>>>> ones who know their software best & may ultimately be the best >>>>> equipped to help u w/this. >>>>> >>>>> Happy thanksgiving to all in the USA, &, if not,, remember everyday's >>>>> a good day for giving thanks! >>>>> >>>>> On 11/25/10, ROSEMARIE CHAVARRIA <[email protected]> wrote: >>>>>> Hi, Nimer, >>>>>> >>>>>> I tried to do a couple of things. For one thing, I tried to go to my >>>>>> grocery >>>>>> store site and I was taken to search results instead of the site I >>>>>> wanted to >>>>>> go to. A friend of mine just sent me a youtube video and the same >>>>>> thing >>>>>> happened. I wasn't able to play the video. Those are the problems I'm >>>>>> having. >>>>>> >>>>>> Rosemarie >>>>>> >>>>>> >>>>>> ----- Original Message ----- >>>>>> From: "Nimer Jaber" <[email protected]> >>>>>> To: <[email protected]> >>>>>> Sent: Thursday, November 25, 2010 9:39 AM >>>>>> Subject: Re: [Blind-Computing] still having problems with web IE >>>>>> >>>>>> >>>>>>> Hello, >>>>>>> >>>>>>> I wasn't following this thread, but can you please explain to me what >>>>>>> kinds of problems are you having with Webbie? >>>>>>> >>>>>>> Thanks >>>>>>> Nimer J >>>>>>> >>>>>>> On 11/25/2010 11:36 AM, ROSEMARIE CHAVARRIA wrote: >>>>>>>> Hi, everyone, >>>>>>>> >>>>>>>> I've done everything from clearing my history to deleting cookies >>>>>>>> and >>>>>>>> temporary internet files and this still hasn't solved the problem >>>>>>>> with >>>>>>>> Web IE. What do I do now? Is there a site where I can go to write to >>>>>>>> the >>>>>>>> developers of web IE? As far as I know, I don't have any viruses or >>>>>>>> any >>>>>>>> kind of malware. >>>>>>>> >>>>>>>> Thank you for any help or suggestions you could give. >>>>>>>> >>>>>>>> Rosemarie >>>>>>>> >>>>>>>> For answers to frequently asked questions about this list visit: >>>>>>>> http://www.jaws-users.com/help/ >>>>>>> >>>>>>> For answers to frequently asked questions about this list visit: >>>>>>> http://www.jaws-users.com/help/ >>>>>> >>>>>> >>>>>> -------------------------------------------------------------------------------- >>>>>> >>>>>> >>>>>> >>>>>> No virus found in this incoming message. >>>>>> Checked by AVG - www.avg.com >>>>>> Version: 8.5.449 / Virus Database: 271.1.1/3272 - Release Date: >>>>>> 11/22/10 >>>>>> 07:35:00 >>>>>> >>>>>> >>>>>> For answers to frequently asked questions about this list visit: >>>>>> http://www.jaws-users.com/help/ >>>>>> >>>>> >>>>> >>>>> -- >>>>> Change the world--1 deed at a time >>>>> Jackie McBride >>>>> Scripting Classes: http://jawsscripting.lonsdalemedia.org >>>>> homePage: www.abletec.serverheaven.net >>>>> For technophobes: www.technophoeb.com >>>>> >>>>> For answers to frequently asked questions about this list visit: >>>>> http://www.jaws-users.com/help/ >>>> >>>> >>>> -------------------------------------------------------------------------------- >>>> >>>> >>>> >>>> No virus found in this incoming message. >>>> Checked by AVG - www.avg.com >>>> Version: 8.5.449 / Virus Database: 271.1.1/3272 - Release Date: 11/22/10 >>>> 07:35:00 >>>> >>>> >>>> For answers to frequently asked questions about this list visit: >>>> http://www.jaws-users.com/help/ >>> >>> >>> For answers to frequently asked questions about this list visit: >>> http://www.jaws-users.com/help/ >>> >> >> >> -- >> Change the world--1 deed at a time >> Jackie McBride >> Scripting Classes: http://jawsscripting.lonsdalemedia.org >> homePage: www.abletec.serverheaven.net >> For technophobes: www.technophoeb.com >> >> For answers to frequently asked questions about this list visit: >> http://www.jaws-users.com/help/ > > > -------------------------------------------------------------------------------- > > > > No virus found in this incoming message. > Checked by AVG - www.avg.com > Version: 8.5.449 / Virus Database: 271.1.1/3272 - Release Date: 11/22/10 > 07:35:00 > > > For answers to frequently asked questions about this list visit: > http://www.jaws-users.com/help/ > -- Change the world--1 deed at a time Jackie McBride Scripting Classes: http://jawsscripting.lonsdalemedia.org homePage: www.abletec.serverheaven.net For technophobes: www.technophoeb.com For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/
