When you say she sends it through her yahoo.com email address do you mean that she is using yahoo web mail?
Also have you tried examining your Outlook Express security settings to make sure that attachments are allowed in all cases? I do not use Outlook Express myself so I cannot check this procedure for you but from memory I do know that there is a setting in Outlook Express security settings which will strip away at least some attachments from emails when they arrive. This should happen irrespective of the email provider so it would be a little odd if this is happening . By the way I left the Wannadoo ISP in the UK when they declared they no longer supported Outlook or Outlook Express and switched to Bt Internet as I think this is an outrageous position for an ISP to adopt. If they are cutting corners on support there it speaks volumes about their general attitude and I do not want to be involved with this kind of ISP. BT Internet has a support feature useful for users with visual impairment in that they can , with your permission, assume remote control of your PC and work on it directly. They actually resolved a problem with my Outlook installation in this way. It sounds like your sister should switch to an ISP that provides this kind of support. Regards David Griffith My Low Vision Resources Web Site is http://www.nonags.org/members/dajgriff/ -----Original Message----- From: [email protected] [mailto:[email protected]] On Behalf Of Mike & Barbara Sent: Friday, 10 April 2009 23:17 To: Blind-Computing Subject: [Blind-Computing] Can't receive attachments Hi All, Under further checking we found that the attachments my sister is trying to send are in fact reaching my providers server but, somehow between the server and my computer the attachment is being lost. My provider does not support Outlook Express so they can't help me. The wierd thing is that if she sends the attachment from her Cox.net e-mail address I won't get it but, if she sends it from her Yahoo.com e-maill address I do get it. I have been through my settings and can't find anything wrong. She is running XP Pro & Outlook 2002 and I'm running XP Home, Outlook Express, & Jaws 10 latest. If anyone has any ideas on what could possibly be happening I am open to any advice. Thanks much, take care. Mike Visit the JAWS Users List home page at: http://www.jaws-users.com Visit the Blind Computing home page at: http://www.blind-computing.com Address for the list archives: http://www.mail-archive.com/[email protected]/ To post to this group, send email to [email protected] To unsubscribe from this group, send an email to [email protected] For help from Mailman with your account Put the word help in the subject or body of a blank message to: [email protected] Use the following address in order to contact the management team [email protected] If you wish to join the JAWS Users List send a blank email to the following address: [email protected] Visit the JAWS Users List home page at: http://www.jaws-users.com Visit the Blind Computing home page at: http://www.blind-computing.com Address for the list archives: http://www.mail-archive.com/[email protected]/ To post to this group, send email to [email protected] To unsubscribe from this group, send an email to [email protected] For help from Mailman with your account Put the word help in the subject or body of a blank message to: [email protected] Use the following address in order to contact the management team [email protected] If you wish to join the JAWS Users List send a blank email to the following address: [email protected]
