Does this only happen with this tape or with other lto-7 tapes?

On 11/04/2017 06:07 PM, Jaime Ferrer wrote:
> Hi;
> 
>  
> 
>                 I have been working with bacula for almost 10 years.
> It’s a great program and I’ve installed in several servers without
> issues, Also It has saved me several times! 😉. Recently I’ve been
> preparing a Bacula server with the latest version 9.0.4 with a HP
> Ultrium 7 tape drive. After running successfully the btape test run, I
> performed the first backup and restore to test the unit. During the
> first backup its fails with the following error:
> 
>  
> 
> JobId 28: Elapsed time=00:04:54, Transfer rate=20.13 M Bytes/second
> 30-Oct 13:16 local-sd JobId 28: Fatal error: Alert: Volume="TEST3"
> alert=3: ERR=The operation has stopped because an error has occurred
> while reading or writing data which the drive cannot correct. The drive
> had a hard read or write error 30-Oct 13:16 local-sd JobId 28: Fatal
> error: Alert: Volume="TEST3" alert=5: ERR=The tape is damaged or the
> drive is faulty. Call the tape drive supplier helpline.  The drive can
> no longer read data from the tape 30-Oct 13:16 local-sd JobId 28:
> Warning: Disabled Device "LTO-7" (/dev/nst0) due to tape alert=39.
> 
> local-sd JobId 28: Warning: Alert: Volume="TEST3" alert=39: ERR=The tape
> drive may have a fault. Check for availability of diagnostic information
> and run extended diagnostics if applicable.   The drive may have had a
> failure which may be identified by stored diagnostic information or by
> running extended diagnostics (eg Send Diagnostic). Check the tape drive
> users manual for instructions on running extended diagnostic tests and
> retrieving diagnostic data.
> 
> FileSet:                "Full Set" 2017-09-29 19:01:12
> 
>   Pool:                   "TEST" (From Job resource)
> 
>   Catalog:                "MyCatalog" (From Client resource)
> 
>   Storage:                "LTO-7" (From Pool resource)
> 
>   Scheduled time:         30-Oct-2017 13:10:55
> 
>   Start time:             30-Oct-2017 13:11:03
> 
>   End time:               30-Oct-2017 13:16:12
> 
>   Elapsed time:           5 mins 9 secs
> 
>   Priority:               11
> 
>   FD Files Written:       190,214
> 
>   SD Files Written:       190,214
> 
>   FD Bytes Written:       5,891,151,955 (5.891 GB)
> 
>   SD Bytes Written:       5,919,950,296 (5.919 GB)
> 
>   Rate:                   19065.2 KB/s
> 
>   Software Compression:   None
> 
>   Comm Line Compression:  None
> 
>   Snapshot/VSS:           no
> 
>   Encryption:             no
> 
>   Accurate:               no
> 
>   Volume name(s):         TEST3
> 
>   Volume Session Id:      1
> 
>   Volume Session Time:    1509379838
> 
>   Last Volume Bytes:      17,790,732,288 (17.79 GB)
> 
>   Non-fatal FD errors:    0
> 
>   SD Errors:              1
> 
>   FD termination status:  OK
> 
>   SD termination status:  Error
> 
>   Termination:            *** Backup Error ***
> 
>  
> 
>  
> 
> As the error implies I ran the HP LTT tools but as far as I went all
> drive diagnostics seems to be ok.
> 
>  
> 
> Looking into the failed backup job, it’s seems that the job failed just
> after files are backed up, since all test jobs have the same size,
> around 5GB which is the size of the test files. Also I can restore it
> back but finished with the same error. The files are not stored in the
> catalog since the backup job fails, so I had to restore all files at once.
> 
>  
> 
> 30-Oct 13:20 local-dir JobId 29: Using Device "LTO-7" to read.
> 
> 30-Oct 13:20  local-sd JobId 29: Ready to read from volume "TEST3" on
> Tape device "LTO-7" (/dev/nst0).
> 
> 30-Oct 13:20  local-sd JobId 29: Forward spacing Volume "TEST3" to
> addr=2:0 30-Oct 13:22  local-sd JobId 29: Elapsed time=00:01:37,
> Transfer rate=61.03 M Bytes/second 30-Oct 13:22  local-sd JobId 29:
> Fatal error: Alert: Volume="TEST3" alert=3: ERR=The operation has
> stopped because an error has occurred while reading or writing data
> which the drive cannot correct. The drive had a hard read or write error
> 30-Oct 13:22  .local-sd JobId 29: Fatal error: Alert: Volume="TEST3"
> alert=5: ERR=The tape is damaged or the drive is faulty. Call the tape
> drive supplier helpline.  The drive can no longer read data from the
> tape 30-Oct 13: .local-sd JobId 29: Warning: Disabled Device "LTO-7"
> (/dev/nst0) due to tape alert=39.
> 
> 30-Oct 13:22  .local-sd JobId 29: Warning: Alert: Volume="TEST3"
> alert=39: ERR=The tape drive may have a fault. Check for availability of
> diagnostic information and run extended diagnostics if applicable.   The
> drive may have had a failure which may be identified by stored
> diagnostic information or by running extended diagnostics (eg Send
> Diagnostic). Check the tape drive users manual for instructions on
> running extended diagnostic tests and retrieving diagnostic data.
> 
> 30-Oct 13:22 APSSCL0SRV010.apsa.local-dir JobId 29: Error: Bacula
>  .local-dir 9.0.4 (06Sep17):
> 
>   Build OS:               x86_64-pc-linux-gnu redhat (Core)
> 
>   JobId:                  29
> 
>   Job:                    RestoreFiles.2017-10-30_13.19.42_04
> 
>   Restore Client:          .local-fd
> 
>   Start time:             30-Oct-2017 13:19:44
> 
>   End time:               30-Oct-2017 13:22:23
> 
>   Files Expected:         190,214
> 
>   Files Restored:         190,214
> 
>   Bytes Restored:         5,891,133,870
> 
>   Rate:                   37051.2 KB/s
> 
>   FD Errors:              0
> 
>   FD termination status:  OK
> 
>   SD termination status:  Error
> 
>   Termination:            *** Restore Error ***
> 
>  
> 
> Testing a HP Ultirum 6 unit, Bacula works flawlessly.
> 
>  
> 
> So I’m starting to doubt about this unit despite its diagnostics seems
> to be ok. Also I will upgrade the firmware and also driver from HPe
> site, and test. Also perform a tar test round.
> 
>  
> 
> But meanwhile, I’m wondering if one of you have experienced something
> like this? Are LTO-7 compatible with Bacula? Are there some special
> parameters/config for this units (LTO-7) ?
> 
>  
> 
> Thanks in advance.
> 
>  
> 
>  
> 
>  
> 
> 
> 
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> 
> 
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