Hello Neil,

Volume(s) is(are) listed as *unknown* when the algorithm used by Bacula
cannot find an availble volume for scheduled job(s). Have you checked if
your volumes are in ERROR status (list media)? Have you tried to manually
prune jobs/files/volumes (you can try to prune jobs for specific clients,
for example)?

Hope this helps.

Best regards,
Ana

On Thu, Jan 7, 2016 at 11:38 AM, yeomanmonkeyboy <
bacula-fo...@backupcentral.com> wrote:

> The last successful backup job ran on the 27th December 2015. There was no
> one available to change the tapes, so it was left until January 4th to do.
>
> Upon attempting to change the tapes, bconsole stopped at list nextvol
> job=jobname and stayed that way for the next few hours until it was
> cancelled.
>
> Since then I have tried numerous remedies for this, none of which have
> helped.
>
> restart all bacula services
> myisamchk on the Bacula databases
>
> It also freezes when trying to run list jobs
>
> If I run status director I get the following
>
> skippy_dir Version: 5.2.6 (21 February 2012) x86_64-pc-linux-gnu debian 7.0
> Daemon started 07-Jan-16 10:29. Jobs: run=0, running=0 mode=0,0
>  Heap: heap=1,331,200 smbytes=84,965 max_bytes=89,126 bufs=470 max_bufs=471
>
> Scheduled Jobs:
> Level          Type     Pri  Scheduled          Name               Volume
>
> ===================================================================================
> Incremental    Backup     1  07-Jan-16 22:10    skippy_backup
> *unknown*
> Incremental    Backup    10  07-Jan-16 22:10    echidna_backup
>  *unknown*
> Incremental    Backup    50  07-Jan-16 22:10    calendar_backup
> *unknown*
> Incremental    Backup    50  07-Jan-16 22:10    twiki_backup
>  *unknown*
> Incremental    Backup    50  07-Jan-16 22:10    z230-francois_backup
> *unknown*
> Incremental    Backup   100  07-Jan-16 22:10    platypus_backup
> *unknown*
> Incremental    Backup   100  07-Jan-16 22:10    kangaroo_backup
> *unknown*
> Incremental    Backup   100  07-Jan-16 22:10    phascogale_backup
> *unknown*
> Incremental    Backup   100  07-Jan-16 22:10    win7-francois_backup
> *unknown*
> Incremental    Backup   100  07-Jan-16 22:10    t400-dmc_backup
> *unknown*
> Incremental    Backup   100  07-Jan-16 22:10    t500-pae_backup
> *unknown*
> Incremental    Backup   100  07-Jan-16 22:10    t440-pae_backup
> *unknown*
> Full           Backup   500  07-Jan-16 22:10    catalog_backup
>  *unknown*
> ====
>
> Running Jobs:
> Console connected at 07-Jan-16 10:29
> No Jobs running.
> ====
>
> Terminated Jobs:
>  JobId  Level    Files      Bytes   Status   Finished        Name
> ====================================================================
>  33654  Incr          0         0   Error    27-Dec-15 22:22
> z230-francois_backup
>  33653  Incr          0         0   OK       27-Dec-15 22:22 twiki_backup
>  33652  Incr          0         0   OK       27-Dec-15 22:22
> calendar_backup
>  33655  Full          1    5.005 G  OK       27-Dec-15 22:25 catalog_backup
>  33669  Incr          0         0   Cancel   30-Dec-15 08:10 skippy_backup
>  33682  Full          0         0   Cancel   31-Dec-15 08:10 skippy_backup
>  33696  Full          0         0   Cancel   01-Jan-16 08:10 skippy_backup
>  33712  Full          0         0   Cancel   02-Jan-16 08:10 skippy_backup
>  33722  Full          0         0   Cancel   03-Jan-16 08:10 skippy_backup
>  33728  Full          0         0   Cancel   04-Jan-16 08:10 skippy_backup
>
> status storage gives me the following
>
> Automatically selected Storage: skippy_sd_lto
> Connecting to Storage daemon skippy_sd_lto at skippy:9103
>
> skippy_sd Version: 5.2.6 (21 February 2012) x86_64-pc-linux-gnu debian 7.0
> Daemon started 07-Jan-16 09:03. Jobs: run=0, running=0.
>  Heap: heap=385,024 smbytes=26,009 max_bytes=92,214 bufs=77 max_bufs=83
>  Sizes: boffset_t=8 size_t=8 int32_t=4 int64_t=8 mode=0,0
>
> Running Jobs:
> No Jobs running.
> ====
>
> Jobs waiting to reserve a drive:
> ====
>
> Terminated Jobs:
>  JobId  Level    Files      Bytes   Status   Finished        Name
> ===================================================================
>  33647  Incr          4    563.6 K  OK       26-Dec-15 22:21 twiki_backup
>  33649  Full          1    5.005 G  OK       26-Dec-15 22:24 catalog_backup
>  33650  Incr      6,648    3.843 G  OK       27-Dec-15 22:21 skippy_backup
>  33651  Incr         31    54.48 M  OK       27-Dec-15 22:22 echidna_backup
>  33654  Incr          0         0   Cancel   27-Dec-15 22:22
> z230-francois_backup
>  33653  Incr          0         0   OK       27-Dec-15 22:22 twiki_backup
>  33652  Incr          0         0   OK       27-Dec-15 22:22
> calendar_backup
>  33655  Full          1    5.005 G  OK       27-Dec-15 22:25 catalog_backup
>  33656  Incr      1,497    2.034 G  OK       28-Dec-15 22:21 skippy_backup
>  33734  Full          0         0   Cancel   05-Jan-16 08:57 skippy_backup
> ====
>
> Device status:
> Device "FileStorage" (/tmp) is not open.
> Device "Quantum LTO-4 HH" (/dev/nst0) is not open.
>     Device is BLOCKED. User unmounted.
> ====
>
> Used Volume status:
> ====
>
> ====
>
> The volume pool is listed as *unknown* whereas it should be
> lto_weekly_pool. I don't know if there is a way to force that to look in
> the correct pool.
>
> This is an inherited system which runs the backup for our whole company so
> I am very eager to get it working again asap. I have no prior experience
> with Bacula before taking on this role so am clutching at straws a little
> to get it working.
>
> Any help or pointers would be GREATLY appreciated.
>
> Regards
>
> Neil
>
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